KeyCorp

2 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Provide trusted, high-quality client service in-branch by resolving complex client servicing issues and acting as a primary troubleshooter. Listen for financial wellness opportunities, educate clients on available banking access channels, and transition clients to a banker for deeper conversations. Lead and coach tellers on accurate, compliant teller operations, manage day-to-day teller scheduling and branch standards, and support onboarding and training.

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide a strong client experience by engaging with clients and teammates and ensuring high-impact service in the branch.
•Assume responsibility for accurate teller operations while coaching other tellers in an in-person branch environment.
•Resolve more complex client servicing issues and identify financial wellness opportunities during client conversations.
•Manage day-to-day teller line operations, including scheduling, staffing issues, coaching, and maintaining operational and compliance standards.
•Support product/service knowledge, balance cash drawers per guidelines, and assist the Branch Manager with onboarding and training new tellers.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•3+ years demonstrated superior client relationship skills.
•3+ years experience handling cash.
•Working knowledge of PC with Windows-based applications and a calculator.
•Ability to lead, motivate, foster teamwork, and manage multiple tasks while maintaining organization.

Experience:3+ yearsBankingCustomer service

Education:High School

Skills:Client communicationClient relationship buildingCoachingIntegrityTime management

Certifications:Notary License

Tech Stack:WindowsPCCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

2 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide a strong client experience by engaging with clients and teammates and ensuring high-impact service in the branch.
•Assume responsibility for accurate teller operations while coaching other tellers in an in-person branch environment.
•Resolve more complex client servicing issues and identify financial wellness opportunities during client conversations.
•Manage day-to-day teller line operations, including scheduling, staffing issues, coaching, and maintaining operational and compliance standards.
•Support product/service knowledge, balance cash drawers per guidelines, and assist the Branch Manager with onboarding and training new tellers.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•3+ years demonstrated superior client relationship skills.
•3+ years experience handling cash.
•Working knowledge of PC with Windows-based applications and a calculator.
•Ability to lead, motivate, foster teamwork, and manage multiple tasks while maintaining organization.

Experience:3+ yearsBankingCustomer service

Education:High School

Skills:Client communicationClient relationship buildingCoachingIntegrityTime management

Certifications:Notary License

Tech Stack:WindowsPCCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn