Phaidra

1 month ago

Technical Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead end-to-end, cross-functional programs for enterprise customers in industrial AI, coordinating across engineering, product, and customerSuccess to ensure on-time, high-quality deployments and adopting scalable delivery playbooks.

Location: United States, Canada

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Own end-to-end delivery of complex, large-scale customer programs, including multi-site, multi-product, and highly customized deployments, ensuring successful execution from kickoff through long-term support and customer satisfaction.
•Lead program strategy and planning by defining timelines, milestones, resource allocation, and risk mitigation plans across concurrent initiatives, aligning execution with both customer goals and company objectives.
•Serve as the primary customer-facing program leader and trusted advisor, proactively guiding customers through technical and operational challenges while delivering strategic recommendations.
•Work closely with engineering and product teams to ensure our customer solutions are configured correctly and delivered on time according to the customer’s specific site requirements.
•Independently manage high-complexity engagements, navigating ambiguity, prioritizing competing demands, and ensuring consistent delivery against scope, schedule, and quality expectations.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceEquityRemote WorkPaid Leave

Key Requirements

•5+ years of technical program or project management experience with ownership of complex cross-functional initiatives
•Proven ability to independently lead large-scale, technically complex customer programs with high ambiguity
•Strong experience working with enterprise customers and distributed, cross-functional teams
•Exceptional ability to communicate complex technical concepts clearly to technical and non-technical audiences, including executive stakeholders
•Demonstrated expertise in stakeholder management, risk management, and program execution at scale

Experience:5+ yearsIndustrial automationAI / Machine Learning

Education:Bachelor's in Engineering or related

Skills:CommunicationStakeholder managementLeadershipPlanningRelationship management

Certifications:PMP

Languages:English

Tech Stack:AgileWaterfallAI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Phaidra

Develops AI-driven solutions and tooling to help organizations build, deploy, and manage conversational agents and intelligent assistants, combining large language models with data connectors and orchestration for enterprise use cases.

Industry: AI & Machine Learning

Website

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Phaidra

1 month ago

Technical Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United States, Canada

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Key Responsibilities

•Own end-to-end delivery of complex, large-scale customer programs, including multi-site, multi-product, and highly customized deployments, ensuring successful execution from kickoff through long-term support and customer satisfaction.
•Lead program strategy and planning by defining timelines, milestones, resource allocation, and risk mitigation plans across concurrent initiatives, aligning execution with both customer goals and company objectives.
•Serve as the primary customer-facing program leader and trusted advisor, proactively guiding customers through technical and operational challenges while delivering strategic recommendations.
•Work closely with engineering and product teams to ensure our customer solutions are configured correctly and delivered on time according to the customer’s specific site requirements.
•Independently manage high-complexity engagements, navigating ambiguity, prioritizing competing demands, and ensuring consistent delivery against scope, schedule, and quality expectations.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceEquityRemote WorkPaid Leave

Key Requirements

•5+ years of technical program or project management experience with ownership of complex cross-functional initiatives
•Proven ability to independently lead large-scale, technically complex customer programs with high ambiguity
•Strong experience working with enterprise customers and distributed, cross-functional teams
•Exceptional ability to communicate complex technical concepts clearly to technical and non-technical audiences, including executive stakeholders
•Demonstrated expertise in stakeholder management, risk management, and program execution at scale

Experience:5+ yearsIndustrial automationAI / Machine Learning

Education:Bachelor's in Engineering or related

Skills:CommunicationStakeholder managementLeadershipPlanningRelationship management

Certifications:PMP

Languages:English

Tech Stack:AgileWaterfallAI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Phaidra

Industry: AI & Machine Learning

Website