Technical Program Manager

Phaidra
United States, Canada
Workplace: RemoteFull timeFunction: Program & Project Management (PMO)Experience: 5+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Leadership","Planning","Relationship management"]

Lead end-to-end, cross-functional programs for enterprise customers in industrial AI, coordinating across engineering, product, and customerSuccess to ensure on-time, high-quality deployments and adopting scalable delivery playbooks.

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FursaFursa
Phaidra
Phaidra
3 months ago

Technical Program Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead end-to-end, cross-functional programs for enterprise customers in industrial AI, coordinating across engineering, product, and customerSuccess to ensure on-time, high-quality deployments and adopting scalable delivery playbooks.
Location: United States, Canada
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Own end-to-end delivery of complex, large-scale customer programs, including multi-site, multi-product, and highly customized deployments, ensuring successful execution from kickoff through long-term support and customer satisfaction.
  • •Lead program strategy and planning by defining timelines, milestones, resource allocation, and risk mitigation plans across concurrent initiatives, aligning execution with both customer goals and company objectives.
  • •Serve as the primary customer-facing program leader and trusted advisor, proactively guiding customers through technical and operational challenges while delivering strategic recommendations.
  • •Work closely with engineering and product teams to ensure our customer solutions are configured correctly and delivered on time according to the customer’s specific site requirements.
  • •Independently manage high-complexity engagements, navigating ambiguity, prioritizing competing demands, and ensuring consistent delivery against scope, schedule, and quality expectations.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceEquityRemote WorkPaid Leave

Key Requirements

  • •5+ years of technical program or project management experience with ownership of complex cross-functional initiatives
  • •Proven ability to independently lead large-scale, technically complex customer programs with high ambiguity
  • •Strong experience working with enterprise customers and distributed, cross-functional teams
  • •Exceptional ability to communicate complex technical concepts clearly to technical and non-technical audiences, including executive stakeholders
  • •Demonstrated expertise in stakeholder management, risk management, and program execution at scale
Experience:5+ yearsIndustrial automationAI / Machine Learning
Education:Bachelor's in Engineering or related
Skills:CommunicationStakeholder managementLeadershipPlanningRelationship management
Certifications:PMP
Languages:English
Tech Stack:AgileWaterfallAI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Phaidra
Develops AI-driven solutions and tooling to help organizations build, deploy, and manage conversational agents and intelligent assistants, combining large language models with data connectors and orchestration for enterprise use cases.
Industry: AI & Machine Learning
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