SBA Inside Sales Manager, Small Business

Fifth Third Bancorp
Ohio
Workplace: RemoteFull timeUSD 82,100 - 172,500 annuallyFunction: SalesExperience: 3-5 yearsSkills: ["Leadership","Coaching","Risk awareness","Operational discipline","Process execution"]

Lead a fast-cycle inside sales organization supporting SBA and small business lending across multiple verticals, driving daily throughput, application quality, and adherence to underwriting workflows. Translate divisional productivity strategy into actionable team plans (call cadence, funnel management, quality checkpoints) and oversee the end-to-end lifecycle from lead engagement to accepted proposals. Ensure compliance with Reg B timeliness and documentation, and partner with Credit and Closing to meet SLAs while providing strong borrower experience.

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FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

SBA Inside Sales Manager, Small Business

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead a fast-cycle inside sales organization supporting SBA and small business lending across multiple verticals, driving daily throughput, application quality, and adherence to underwriting workflows. Translate divisional productivity strategy into actionable team plans (call cadence, funnel management, quality checkpoints) and oversee the end-to-end lifecycle from lead engagement to accepted proposals. Ensure compliance with Reg B timeliness and documentation, and partner with Credit and Closing to meet SLAs while providing strong borrower experience.
Location: Ohio
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Oversee a multi-layer inside sales hierarchy, ensuring consistent throughput in a high-volume production environment.
  • •Execute daily oversight of application flow, SLA adherence, queue management, and capacity alignment for high-velocity pipelines.
  • •Translate divisional productivity strategies into actionable team plans, including call cadence expectations, funnel management, and quality control checkpoints.
  • •Oversee the end-to-end sales lifecycle from lead engagement through accepted proposal, ensuring application quality and adherence to credit packaging standards.
  • •Ensure compliance with state and federal regulations, including monitoring Reg B timeframes and application documentation standards, escalating concerns as needed.

Pay and Benefits

Salary: USD 82,100 - 172,500 annually

Key Requirements

  • •Minimum 3-5 years management experience, including successful team leadership and development in a sales environment preferred.
  • •Experience leading high-performing teams in a fast-paced SBA lending environment with deep working knowledge of SBA 7(a), 504, and Express loan programs.
  • •Proven ability to adapt quickly, manage teams through organizational change, and build scalable closing processes in high-growth environments.
  • •Demonstrated proficiency in SBA SOP guidelines, deal structuring, and pipeline management.
  • •Proficiency in Excel and Business Objects for creating and managing team reporting metrics.
Experience:3-5 yearsFinancial servicesLendingSBA lendingSmall businessMortgage lending
Skills:LeadershipCoachingRisk awarenessOperational disciplineProcess execution
Tech Stack:ExcelBusiness Objects

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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