Account Management Assistant (ASOS Fulfilment Services)

ASOS
London
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Organisation","Attention to detail","Proactive mindset","Collaboration","Customer-first approach"]

Support brand partners within ASOS Fulfilment Services by coordinating partner communications, maintaining accurate sales/stock/planning data, and preparing performance reports and trackers. Work closely with the Key Account Manager and cross-functional teams to run weekly trade calls, resolve operational issues, and escalate partner or department KPI risks. Help deliver an optimised on-site experience by ensuring product and content details are correct while using analytics to surface trends and improvement opportunities.

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FursaFursa
ASOS
ASOS
5 days ago

Account Management Assistant (ASOS Fulfilment Services)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Support brand partners within ASOS Fulfilment Services by coordinating partner communications, maintaining accurate sales/stock/planning data, and preparing performance reports and trackers. Work closely with the Key Account Manager and cross-functional teams to run weekly trade calls, resolve operational issues, and escalate partner or department KPI risks. Help deliver an optimised on-site experience by ensuring product and content details are correct while using analytics to surface trends and improvement opportunities.
Location: London
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Support brand partners through daily communication, sharing trading updates and resolving operational issues.
  • •Track performance KPIs to support weekly trade calls and ensure follow-up actions are completed.
  • •Share insights on product performance and presentation, including styles, regional trends, and opportunities to optimise imagery and descriptions.
  • •Maintain accurate sales, stock, and planning data and prepare reports and trackers against joint business plans.
  • •Coordinate housekeeping tasks such as carryover tracking, daily sales/go-live updates, and query reporting; escalate KPI issues when needed.

Pay and Benefits

Perks:Employee DiscountSample SalesPaid LeavePrivate MedicalAnnual PaymentLearning Budget

Key Requirements

  • •Commercially curious and highly organised with the ability to manage multiple priorities and deadlines.
  • •Strong attention to detail, especially for reporting and product/data accuracy.
  • •Confident communicating with internal teams and external brand partners.
  • •Proactive, collaborative mindset with a willingness to learn and improve processes.
  • •Systems skills with Excel and PowerPoint, plus the ability to pick up new tools quickly.
Experience:RetailMerchandisingWholesale
Skills:CommunicationOrganisationAttention to detailProactive mindsetCollaborationCustomer-first approach
Languages:English
Tech Stack:ExcelPowerPoint

Company Brief

ASOS
ASOS plc is a UK-based online fashion and beauty retailer selling thousands of branded and own-label products worldwide through its e-commerce platform, targeting young adult customers with fast-fashion, marketplace third-party brands, and integrated logistics and marketing services.
Industry: E-commerce
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2000
Glassdoor
Glassdoor: 3.4
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