Strategy & Operations Associate, Driver Quality

Curri
United States
Workplace: RemoteFull timeUSD 65,000 - 75,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 2-3 yearsSkills: ["Problem-solving","Stakeholder management","Ownership","Data-driven decision-making","Managing ambiguity"]

Own supply quality execution by running driver quality programs, resolving issues for key customers, and partnering with Growth to drive root-cause fixes to resolution. Manage Curri’s external BPO team with SOPs and training, continuously improve processes, and coordinate with Growth and Revenue Operations to prevent supply quality problems from turning into churn. Use spreadsheets and SQL to track metrics and make evidence-based recommendations while building toward broader ownership of top-account escalations.

This position is no longer accepting applications.

  • See live roles at Curri
  • Search all live jobs
  • Browse companies, collections, and locations hiring now
Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa

This position is no longer accepting applications.

See live roles at CurriSearch all live jobsBrowse companies, collections, and locations hiring now

Curri
Curri
1 month ago

Strategy & Operations Associate, Driver Quality

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Closed

Job Summary

Own supply quality execution by running driver quality programs, resolving issues for key customers, and partnering with Growth to drive root-cause fixes to resolution. Manage Curri’s external BPO team with SOPs and training, continuously improve processes, and coordinate with Growth and Revenue Operations to prevent supply quality problems from turning into churn. Use spreadsheets and SQL to track metrics and make evidence-based recommendations while building toward broader ownership of top-account escalations.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Own supply quality issues for Curri’s most important customers by partnering with Growth to investigate root causes and drive fixes to resolution.
  • •Manage Curri’s external BPO team day to day, including building and maintaining SOPs, leading training, and maintaining a consistent quality bar.
  • •Run and continuously improve Curri’s core driver quality programs and processes.
  • •Coordinate across Growth, Revenue Operations, and other teams to flag, escalate, and resolve supply quality issues before they become churn.
  • •Track and analyze driver quality program metrics using spreadsheets and SQL, turning data into actionable recommendations.

Pay and Benefits

Salary: USD 65,000 - 75,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •2-3 years of experience in operations, strategy, or program management, ideally in a fast-moving marketplace, logistics, or startup environment.
  • •Diagnose root causes and identify operational levers to pull, rather than addressing symptoms.
  • •Comfortable managing stakeholders across functions and levels, including holding partners accountable and translating needs into clear SOPs.
  • •Data-first approach using spreadsheets and SQL to organize information, track metrics, and support decisions with evidence.
  • •Strong ownership mentality to work through ambiguity and drive solutions to completion.
  • •Startup experience.
  • •Experience applying AI or automation tools to operational workflows.
  • •Strong SQL skills beyond basic querying.
Experience:2-3 yearsLogisticsStartupOperationsProgram management
Skills:Problem-solvingStakeholder managementOwnershipData-driven decision-makingManaging ambiguity
Tech Stack:SQLSpreadsheetsAIAutomation toolsSOPs

Company Brief

Curri
On-demand logistics platform specializing in last-mile delivery of construction materials and supplies, connecting contractors, suppliers, and drivers to streamline rapid deliveries to job sites.
Industry: Last Mile Delivery
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Phoenix, United States
Website