CSR/Teller- Louisville, KY (Dixie HWY)- Part Time

Fifth Third Bancorp
Louisville
Workplace: OnsitePart timeFunction: Design (Product/UX/UI/Visual)Education: high_schoolSkills: ["Customer service","Confidentiality","Ethical conduct","Sound judgment","Problem resolution"]

Provide excellent customer service in a consumer banking retail environment by listening to customers’ needs, responding to questions, and resolving issues while following policies and procedures. Handle extensive cash transactions, maintain office operational responsibilities, and keep required records balanced. Serve as a trusted point of contact, protect customer confidentiality, and refer customers to bankers and business partners for consultative conversations using appropriate tools.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

CSR/Teller- Louisville, KY (Dixie HWY)- Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide excellent customer service in a consumer banking retail environment by listening to customers’ needs, responding to questions, and resolving issues while following policies and procedures. Handle extensive cash transactions, maintain office operational responsibilities, and keep required records balanced. Serve as a trusted point of contact, protect customer confidentiality, and refer customers to bankers and business partners for consultative conversations using appropriate tools.
Location: Louisville
Workplace: Onsite
Employment Type: Part time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service by listening to customers’ needs, asking questions, and guiding them to meet financial needs.
  • •Follow up on customer questions to find solutions and maintain clear communication.
  • •Perform daily office responsibilities with the platform team to maintain efficient office operations.
  • •Maintain accurate balancing records, identify and correct outages, and enlist help as needed.
  • •During customer interactions, identify needs and refer customers to bankers and business partners for consultative conversations while using appropriate tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Comfortable and confident interacting with the public and adhering to dress code guidelines.
  • •Knowledge of retail banking policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative using sound judgment to resolve problems.
Education:High School
Skills:Customer serviceConfidentialityEthical conductSound judgmentProblem resolution

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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Glassdoor: 3.7
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