Customer Experience Banker - Cheat Lake

Huntington Bancshares
West Virginia
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Problem-solving","Relationship management","Sales acumen","Communication and presentation"]

Serve as a financial concierge for walk-in customers, delivering excellent service, accurately processing transactions, and balancing daily. Build and grow consumer and business relationships by proactively identifying needs, educating customers on deposit products, and using a disciplined sales process with follow-up, outbound calling, and referrals. Deepen relationships by connecting customers to other bank areas while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Cheat Lake

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Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, delivering excellent service, accurately processing transactions, and balancing daily. Build and grow consumer and business relationships by proactively identifying needs, educating customers on deposit products, and using a disciplined sales process with follow-up, outbound calling, and referrals. Deepen relationships by connecting customers to other bank areas while adhering to operational, security, risk, and regulatory policies.
Location: West Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and explain them clearly.
  • •Proactively grow relationships using a disciplined sales process, follow-up program, outbound calling, and referrals.
  • •Refer customers to other areas of the bank to deepen relationships and partnerships.
  • •Follow all operational, security, risk, and regulatory policies and procedures while processing transactions accurately and efficiently.

Key Requirements

  • •High School Diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceProblem-solvingRelationship managementSales acumenCommunication and presentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn