Store Sales Associate, IOI City Mall (PUTRAJAYA, Putrajaya, MY, 62502)

Crocs Inc.
Putrajaya
Workplace: OnsiteFull timeFunction: SalesExperience: 1-2 yearsSkills: ["Customer service","Team collaboration","Sales-driven mindset","Attention to detail","Adaptability"]

Deliver exceptional customer service in-store using Crocs’ C.H.A.R.M. service model. Educate consumers on products, promotions, and events while supporting store goals. Assist across retail departments, help run daily operations (POS system, replenishment, pricing/markdowns, loyalty promotions, cleanliness), and use sales-driven techniques to improve KPIs alongside Store Management. Follow asset protection, shortage prevention, and inventory control procedures.

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FursaFursa
Crocs Inc.
Crocs Inc.
12 hours ago

Store Sales Associate, IOI City Mall (PUTRAJAYA, Putrajaya, MY, 62502)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver exceptional customer service in-store using Crocs’ C.H.A.R.M. service model. Educate consumers on products, promotions, and events while supporting store goals. Assist across retail departments, help run daily operations (POS system, replenishment, pricing/markdowns, loyalty promotions, cleanliness), and use sales-driven techniques to improve KPIs alongside Store Management. Follow asset protection, shortage prevention, and inventory control procedures.
Location: Putrajaya
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding service to consumers using Crocs’ C.H.A.R.M. service model.
  • •Support a positive team environment by sharing suggestions, ideas, and concerns.
  • •Assist in multiple store areas, including consumer service, product knowledge, visual presentation, and stock room management.
  • •Support daily retail operations such as POS management, stock replenishment, pricing/markdown processes, loyalty promotion execution, and cleanliness/recovery standards.
  • •Follow asset protection policies and collaborate with Store Management to improve personal KPIs through sales-driven techniques.

Key Requirements

  • •Be at least 18 years old.
  • •Have at least SPM / O Level or above.
  • •Minimum 1 to 2 years of working experience, preferably in retail.
  • •Fluent in English; proficiency in other languages is an advantage.
  • •Be able to work a rotational shift schedule, including nights and weekends/public holidays.
Experience:1-2 yearsRetail
Skills:Customer serviceTeam collaborationSales-driven mindsetAttention to detailAdaptability
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelEmailPoint of Sale (POS)

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn