Resales Specialist (Client Advisor) - SoHo

RealReal
New York
Workplace: OnsiteFull timeUSD 21 - 25 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Relationship-building","Self-motivation","Attention to detail","Organizational skills","Continuous improvement"]

Drive daily retail revenue by proactively engaging clients on the floor, exceeding individual and monthly sales targets, and building a personal book of business through outbound clienteling. Own your performance metrics, adapt your approach to meet shifting KPIs, and provide a high-touch luxury experience from entry to checkout. Maintain brand standards, execute opening/closing procedures, and use Salesforce and other tools to track preferences and streamline the sales process.

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RealReal
RealReal
2 days ago

Resales Specialist (Client Advisor) - SoHo

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Drive daily retail revenue by proactively engaging clients on the floor, exceeding individual and monthly sales targets, and building a personal book of business through outbound clienteling. Own your performance metrics, adapt your approach to meet shifting KPIs, and provide a high-touch luxury experience from entry to checkout. Maintain brand standards, execute opening/closing procedures, and use Salesforce and other tools to track preferences and streamline the sales process.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Engage clients on the floor to exceed daily and monthly sales targets using expert suggestive selling.
  • •Build and grow a personal book of business through daily outreach to existing clients.
  • •Monitor and analyze individual sales performance, adjusting strategy to meet KPIs.
  • •Deliver an elevated luxury experience across customer journeys from entry to checkout.
  • •Maintain floor excellence through merchandising replenishment and perform opening/closing procedures.

Pay and Benefits

Salary: USD 21 - 25 hourly
Equity and Bonus:Equity
Perks:Equity401kHealth InsuranceDentalVisionPaid LeavePaid Holidays

Key Requirements

  • •1+ year of experience in a metrics-based retail sales environment.
  • •Proven track record of meeting and exceeding individual sales goals and KPIs.
  • •Comfort with ambiguity and a fast-paced, startup mindset.
  • •Ability to represent a luxury brand professionally and with integrity.
  • •Proficiency (or ability to quickly become proficient) in Salesforce, Google Suite, and Mac iOS, plus flexibility for evenings, weekends, and holidays.
Experience:1+ yearsRetail sales
Skills:Relationship-buildingSelf-motivationAttention to detailOrganizational skillsContinuous improvement
Tech Stack:SalesforceGoogle SuiteMac iOS

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor