1 day ago

Customer Service Operations Representative (Ventura)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Support customers and drivers as part of the Customer Operations Team, ensuring every delivery is completed successfully from booking through drop-off. Triage and resolve delivery issues via chat and phone, coordinate with pickup and drop-off contacts, and provide operational feedback to identify pain points and optimize logistics. This is a fast-paced, first-principles role for proactive problem-solvers who enjoy improving delivery outcomes.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Facilitate deliveries from booking to successful drop-off and everything in between.
•Provide best-in-class support for customers and drivers via chat and phone.
•Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully.
•Provide operational feedback and identify pain points to optimize logistics.

Pay and Benefits

Salary: USD 24 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•Top-notch customer service skills.
•Strong critical thinking and problem-solving acumen.
•Excellent written and verbal communication skills.
•Proficient in G-Suite, including Google Docs and Google Sheets.
•Fun personality with a positive attitude and eagerness to learn.

Skills:Customer serviceCritical thinkingProblem-solvingCommunicationPositive attitude

Tech Stack:G-SuiteGoogle DocsGoogle Sheets

Company Brief

Curri

On-demand logistics platform specializing in last-mile delivery of construction materials and supplies, connecting contractors, suppliers, and drivers to streamline rapid deliveries to job sites.

Industry: Last Mile Delivery

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Phoenix, United States

Website

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Curri

1 day ago

Customer Service Operations Representative (Ventura)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Facilitate deliveries from booking to successful drop-off and everything in between.
•Provide best-in-class support for customers and drivers via chat and phone.
•Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully.
•Provide operational feedback and identify pain points to optimize logistics.

Pay and Benefits

Salary: USD 24 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•Top-notch customer service skills.
•Strong critical thinking and problem-solving acumen.
•Excellent written and verbal communication skills.
•Proficient in G-Suite, including Google Docs and Google Sheets.
•Fun personality with a positive attitude and eagerness to learn.

Skills:Customer serviceCritical thinkingProblem-solvingCommunicationPositive attitude

Tech Stack:G-SuiteGoogle DocsGoogle Sheets

Company Brief

Curri

On-demand logistics platform specializing in last-mile delivery of construction materials and supplies, connecting contractors, suppliers, and drivers to streamline rapid deliveries to job sites.

Industry: Last Mile Delivery

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Phoenix, United States

Website