Client Services-MM - Client Services Associate I
Interactive Brokers Group
Vancouver
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Analytical thinking","Problem-solving","Independent work","Communication","Organization"]Resolve routine and complex client service issues for a range of cash and derivative products, exchanges, order types, and trade/margin inquiries. Assist with trading platform operations, analyze and test existing systems and procedures, and support enhancements. Collaborate across Client Service, Programming, Clearing, Cashiering, and Compliance teams to manage broad service issues. Apply strong product knowledge, analytical problem-solving, and clear bilingual communication in a fast-paced environment.

