Robinhood

1 month ago

Senior Software Engineer, Robinhood Command Center

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Senior Engineering role building and leading Robinhood Command Center reliability initiatives. You’ll drive incident leadership, observability strategy, and tooling across Robinhood’s distributed infrastructure, coordinate cross-functional responders, maintain global dashboards, and improve MTTR/MTTD. This is a founding RCC position focused on incident response processes, governance, and learning to reduce customer impact.

Location: New York, Menlo Park

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Manager level

Key Responsibilities

•Serve as a senior technical leader driving the long-term reliability and observability strategy across Robinhood’s infrastructure
•Partner closely across many different types of engineers to raise the bar for operational excellence and incident response
•Lead incident mitigation efforts by coordinating service owners, facilitating time-sensitive decisions like rollbacks, traffic shifts, and maintaining a clear source of truth during active incidents
•Develop and maintain incident management processes and procedures to ensure timely resolution and minimize customer impact
•Own incident discovery at the company level by defining and maintaining global dashboards and alerts tied to critical user journeys (CUJs), availability, and business-impact metrics

Pay and Benefits

Equity and Bonus:Equity

Perks:Health Insurance401kEquityAnnual BonusLife InsuranceDisability InsuranceParential LeaveWellness Stipend

Key Requirements

•5+ years of software engineering experience, including significant experience operating production systems
•2+ years focused on reliability engineering, infrastructure, distributed systems, or production operations
•Hands-on experience serving in incident leadership roles (e.g., IMOC, incident commander, primary oncall)
•Strong communication and cross-functional collaboration skills, especially during high-severity incidents
•Deep knowledge of systems reliability, observability frameworks, and fault-tolerant architecture design

Experience:5+ yearsReliabilityObservabilityDistributed systemsProduction operations

Skills:OpenTelemetryPrometheusGrafanaObservabilityFault-tolerant architectureMulti-regionMulti-clusterCapacity planningFailover

Languages:English

Tech Stack:OpenTelemetryPrometheusGrafanaDistributed systemsObservabilityMulti-regionFailoverCapacity planning

Company Brief

Robinhood

Commission-free trading platform offering stocks, ETFs, options, and cryptocurrencies, plus cash management and retirement products. Aims to democratize finance through easy-to-use mobile and web apps for retail investors.

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Menlo Park, United States

Founded: 2013

Website LinkedIn

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Robinhood

1 month ago

Senior Software Engineer, Robinhood Command Center

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: New York, Menlo Park

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Manager level

Key Responsibilities

•Serve as a senior technical leader driving the long-term reliability and observability strategy across Robinhood’s infrastructure
•Partner closely across many different types of engineers to raise the bar for operational excellence and incident response
•Lead incident mitigation efforts by coordinating service owners, facilitating time-sensitive decisions like rollbacks, traffic shifts, and maintaining a clear source of truth during active incidents
•Develop and maintain incident management processes and procedures to ensure timely resolution and minimize customer impact
•Own incident discovery at the company level by defining and maintaining global dashboards and alerts tied to critical user journeys (CUJs), availability, and business-impact metrics

Pay and Benefits

Equity and Bonus:Equity

Perks:Health Insurance401kEquityAnnual BonusLife InsuranceDisability InsuranceParential LeaveWellness Stipend

Key Requirements

•5+ years of software engineering experience, including significant experience operating production systems
•2+ years focused on reliability engineering, infrastructure, distributed systems, or production operations
•Hands-on experience serving in incident leadership roles (e.g., IMOC, incident commander, primary oncall)
•Strong communication and cross-functional collaboration skills, especially during high-severity incidents
•Deep knowledge of systems reliability, observability frameworks, and fault-tolerant architecture design

Experience:5+ yearsReliabilityObservabilityDistributed systemsProduction operations

Skills:OpenTelemetryPrometheusGrafanaObservabilityFault-tolerant architectureMulti-regionMulti-clusterCapacity planningFailover

Languages:English

Tech Stack:OpenTelemetryPrometheusGrafanaDistributed systemsObservabilityMulti-regionFailoverCapacity planning

Company Brief

Robinhood

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Menlo Park, United States

Founded: 2013

Website LinkedIn