Manager - Strategic Planning

American Express
New York, Phoenix, Atlanta
Workplace: HybridFull timeUSD 89,250 - 150,250 annuallyFunction: Strategy & Corporate DevelopmentEducation: bachelorsSkills: ["Collaboration","Initiative-taking","Analytical thinking","Problem-solving","Stakeholder influence"]

Lead strategic planning and transformation initiatives for the U.S. Small & Medium Enterprises organization, driving efficiency, measurable outcomes, and long-term growth. Partner across enterprise stakeholders—SME Executive Office, Sales and Account Development, Control Management, and Merchant Services—to align priorities, minimize risk, and translate feedback into roadmaps and executive-ready materials. Shape KPIs and execution plans from concept through go-to-market planning.

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American Express
American Express
2 days ago

Manager - Strategic Planning

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead strategic planning and transformation initiatives for the U.S. Small & Medium Enterprises organization, driving efficiency, measurable outcomes, and long-term growth. Partner across enterprise stakeholders—SME Executive Office, Sales and Account Development, Control Management, and Merchant Services—to align priorities, minimize risk, and translate feedback into roadmaps and executive-ready materials. Shape KPIs and execution plans from concept through go-to-market planning.
Location: New York, Phoenix, Atlanta
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Manager level

Key Responsibilities

  • •Develop and implement strategies that drive efficiency and effectiveness across the U.S. SME organization.
  • •Lead enterprise-wide collaboration with stakeholders to ensure clients realize the full potential of American Express product offerings.
  • •Drive strategic initiatives from concept development through go-to-market planning and KPI design.
  • •Translate customer and colleague feedback into roadmap priorities, partner plans, and strategic recommendations.
  • •Build, implement, and monitor plans delivering measurable outcomes while adhering to controls, processes, and compliance expectations.

Pay and Benefits

Salary: USD 89,250 - 150,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid Leave

Key Requirements

  • •5+ years of professional experience, preferably with exposure to sales organizations, payments, partner management, and/or strategic planning.
  • •Proven ability to structure ambiguous business problems and lead matrixed initiatives while influencing senior stakeholders.
  • •Strong analytical, financial, and problem-solving skills to evaluate strategies across growth, customer experience, operational, and risk dimensions.
  • •Exceptional project management and process design skills, translating strategy into execution plans and measurable outcomes.
  • •Bachelor’s degree required; MBA a plus.
Education:Bachelor's
Skills:CollaborationInitiative-takingAnalytical thinkingProblem-solvingStakeholder influence

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn