Assistant Manager-OI business (Mumbai, MH, IN, 400063)

HSBC
Mumbai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Customer satisfaction","Collaboration","Attention to detail","Risk awareness"]

Drive Wealth and Personal Banking growth for the Overseas Indian (OI) segment by sourcing OI NTBs from new and existing corporate bases and meeting OI NTB targets. Ensure compliance with KYC/AML requirements, execute marketing events and promotions in target catchments, and collaborate with Branch/Commercial Banking and CEP teams to generate opportunities. Maintain call reports and MIS, handle GCEPs complaints promptly, and support fair customer outcomes and orderly market conduct.

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FursaFursa
HSBC
HSBC
1 month ago

Assistant Manager-OI business (Mumbai, MH, IN, 400063)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Drive Wealth and Personal Banking growth for the Overseas Indian (OI) segment by sourcing OI NTBs from new and existing corporate bases and meeting OI NTB targets. Ensure compliance with KYC/AML requirements, execute marketing events and promotions in target catchments, and collaborate with Branch/Commercial Banking and CEP teams to generate opportunities. Maintain call reports and MIS, handle GCEPs complaints promptly, and support fair customer outcomes and orderly market conduct.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Source OI NTBs from new and existing corporate base and deliver on OI NTB targets as per CSP.
  • •Ensure KYC/AML compliance at all times.
  • •Execute marketing events and promotions to generate business in catchments, with support departments such as INM MKT.
  • •Collaborate with Branch Banking/Commercial Banking and CEP teams to generate business opportunities.
  • •Maintain call reports and MIS, and respond to GCEPs complaints to customer satisfaction while ensuring fair outcomes and orderly, transparent financial market conduct.

Key Requirements

  • •Minimum Bachelor’s degree/Graduation (or as required for the role, whichever is higher).
  • •Familiarity with AI-enabled tools is an advantage.
  • •Ability to comply with the bank’s KYC/AML norms at all times.
  • •Eligibility to apply based on HSBC internal tenure/level-transfer and promotion criteria for India Bank/INM employees (after 12 months) and entity employee internal policy with line manager approval.
  • •INM employees in scope of the WPB Career Progression Framework not eligible to apply to roles within the framework’s purview.
Education:Bachelor's
Skills:Customer satisfactionCollaborationAttention to detailRisk awareness

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn