Financial Relationship Banker - Tower Blvd Branch Lorain, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship building","Communication","Presentation skills","Technology comfort"]

Build and grow relationships with consumer and business customers in a branch setting by identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products. Provide excellent customer service, resolve issues, and use proactive appointment, referral, and follow-up processes to retain customers. Educate customers on banking technology (online, mobile, and ATMs) and maintain knowledge of products, services, policies, and regulatory requirements.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Financial Relationship Banker - Tower Blvd Branch Lorain, OH

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Last checked: 10 hours agoStatus: Live

Job Summary

Build and grow relationships with consumer and business customers in a branch setting by identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products. Provide excellent customer service, resolve issues, and use proactive appointment, referral, and follow-up processes to retain customers. Educate customers on banking technology (online, mobile, and ATMs) and maintain knowledge of products, services, policies, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Use pre-set appointments, Centers of Influence, disciplined sales processes, and follow-up programs to identify opportunities to grow customer relationships.
  • •Source referrals from customers, bank colleagues, and partners to expand and retain relationships.
  • •Educate and refer customers to other bank areas to deepen relationships and build internal partnerships.
  • •Educate customers on how to optimize their use of bank technology (online, mobile, and ATM banking) and maintain product, service, technology, and policy knowledge.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service and sales in banking, financial services, goal-driven retail sales, B2B sales, or relevant military service in an administrative/contracting/civil affairs role.
  • •Provide excellent customer service and effectively resolve customer issues.
  • •Proactively identify opportunities to grow and retain customer relationships using a disciplined sales process and follow-up programs.
  • •Maintain knowledge of banking products, services, technology, and policies.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial servicesCustomer serviceRetail salesB2B sales
Education:High School
Skills:Customer serviceRelationship buildingCommunicationPresentation skillsTechnology comfort
Tech Stack:Online bankingMobile bankingATM banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn