Prisoner Custody Officer

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 26,026+ annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Emotional intelligence","Discretion","Teamwork","Resilience"]

The role involves supporting the justice system as a Prisoner Custody Officer (PCO) at Southend Combined Court, delivering safe escort and custody services for detainees. You’ll work on a 35-hour week, covering various shifts, with training provided. You’ll be part of a professional PECS team focused on security, wellbeing, and efficient court operations, underpinned by confidentiality and discretion.

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FursaFursa
Serco
Serco
6 months ago

Prisoner Custody Officer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

The role involves supporting the justice system as a Prisoner Custody Officer (PCO) at Southend Combined Court, delivering safe escort and custody services for detainees. You’ll work on a 35-hour week, covering various shifts, with training provided. You’ll be part of a professional PECS team focused on security, wellbeing, and efficient court operations, underpinned by confidentiality and discretion.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Escort defendants to and from courtrooms, cells and other areas within the court, including accompanying them to the toilet to ensure security and safety
  • •Monitor and supervise detainees in the docks during court sessions to ensure they remain secure
  • •Maintain discretion and confidentiality regarding sensitive information discussed during court proceedings
  • •Listen to harrowing testimonies and provide support to detainees while maintaining professionalism and personal wellbeing
  • •Ensure detainees have access to food and drink and accommodate dietary requirements

Pay and Benefits

Salary: GBP 26,026 annually
Perks:PensionLife InsuranceAnnual LeaveDental PlansEmployee AssistanceHealth Insurance

Key Requirements

  • •Current valid driver's license and reasonably fit
  • •Good written and verbal communications skills
  • •High level of responsibility and vigilance
  • •Ability to handle challenging situations with professionalism and care
  • •Commitment to safeguarding and maintaining confidentiality
Experience:Public sectorJustice
Skills:CommunicationEmotional intelligenceDiscretionTeamworkResilience

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn