Director - Control Management

American Express
Philippines
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Stakeholder management","Executive reporting","Data visualization","Powerpoint storytelling","Risk trend analysis"]

Lead an Operational Risk Enablement program by producing executive-ready dashboards and governance materials that monitor RCSA and Issue Management health. Drive RCSA program adherence analytics, KPI/KRI development and monitoring, and thematic deep-dives to surface emerging risks. Transform complex risk data into PowerPoint-ready insights using Tableau/Power BI, SQL, and Excel, and deliver business-unit adherence scorecards and continuous improvement recommendations.

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American Express
American Express
1 day ago

Director - Control Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Lead an Operational Risk Enablement program by producing executive-ready dashboards and governance materials that monitor RCSA and Issue Management health. Drive RCSA program adherence analytics, KPI/KRI development and monitoring, and thematic deep-dives to surface emerging risks. Transform complex risk data into PowerPoint-ready insights using Tableau/Power BI, SQL, and Excel, and deliver business-unit adherence scorecards and continuous improvement recommendations.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Produce a monthly executive dashboard summarizing RCSA and Issue Management health, with PowerPoint-ready visuals and key messages for leadership review.
  • •Deliver RCSA program adherence analytics and issue lifecycle/remediation effectiveness reporting across business units.
  • •Create executive-level governance committee materials and business-unit adherence scorecards for leadership forums.
  • •Develop and monitor KPI/KRI performance indicators for program adherence.
  • •Perform thematic & deep-dive analytics to identify trends, emerging risks, and provide continuous improvement recommendations.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsurancePaid LeaveRetirementRemote Work

Key Requirements

  • •Experience in stakeholder management, executive reporting, issue management, and RCSA governance.
  • •Strong business management and executive reporting capabilities for leadership forums.
  • •Proficiency in data visualization and PowerPoint storytelling for executive-consumable insights.
  • •Experience with Tableau or Power BI plus SQL and Excel analytics.
  • •Ability to develop and monitor KPI/KRI and perform risk trend/thematic analysis.
Skills:Stakeholder managementExecutive reportingData visualizationPowerpoint storytellingRisk trend analysis
Tech Stack:TableauPower BISQLExcelPowerPoint

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn