Customer Service Representative (Littleton, CO, US, 80125)

Crh
United States
Workplace: OnsiteFull timeUSD 30 - 32 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Communication","Relationship building","Teamwork","Problem-solving","Multi-tasking"]

Manage customer inquiries for a dedicated market by answering calls and handling email requests with courteous, timely service. Enter orders and estimates, provide order status updates, and coordinate with transportation, planning, engineering, and sales to resolve issues. Follow up on escalations for customer issue resolution and product design, processing small customer orders while maintaining attendance standards and professional communication.

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Crh
Crh
2 days ago

Customer Service Representative (Littleton, CO, US, 80125)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Manage customer inquiries for a dedicated market by answering calls and handling email requests with courteous, timely service. Enter orders and estimates, provide order status updates, and coordinate with transportation, planning, engineering, and sales to resolve issues. Follow up on escalations for customer issue resolution and product design, processing small customer orders while maintaining attendance standards and professional communication.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Process and support customer inquiries related to a dedicated market
  • •Answer calls and handle email inquiries with courteous, timely, effective service
  • •Enter orders and estimates and inform customers of order status and changes
  • •Follow up on inquiries for customer issue resolution and product design; process escalations when needed
  • •Coordinate with different departments to resolve requests and manage small customer orders

Pay and Benefits

Salary: USD 30 - 32 hourly
Perks:401k PlanPaid HolidaysHealth InsuranceDentalDisability BenefitsPaid LeaveCommunity Volunteer

Key Requirements

  • •1+ years of customer service in an office environment
  • •Excellent interpersonal and oral/written communication
  • •Comfortable user of Microsoft Excel
  • •Detail oriented with ability to multi-task in a fast-paced environment
  • •Experience working in manufacturing or logistics is preferred
Experience:1+ yearsManufacturingLogistics
Skills:CommunicationRelationship buildingTeamworkProblem-solvingMulti-tasking
Tech Stack:MS OfficeNetSuiteMicrosoft Excel

Company Brief

Crh
Global building materials business supplying aggregates, cement, asphalt, ready-mixed concrete, and construction products and services to the construction industry across Europe, North America and other markets.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1970
WebsiteLinkedIn