Sales Associate III

Tapestry
Durham
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored styling recommendations. Use mobile POS and clienteling tools, including social selling and short-form video, to capture data and drive repeat purchases. Support daily store operations—cash wrap, inventory processing, replenishment, and visual merchandising—while maintaining service and asset protection standards.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored styling recommendations. Use mobile POS and clienteling tools, including social selling and short-form video, to capture data and drive repeat purchases. Support daily store operations—cash wrap, inventory processing, replenishment, and visual merchandising—while maintaining service and asset protection standards.
Location: Durham
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, fashion advice, and follow-up to close sales.
  • •Drive sales via cross-selling, upselling, tailored recommendations, and execution of personal sales plans to meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling/short-form video to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Ability to operate POS and demonstrate basic computer proficiency using iPad/laptop and Mobile POS.
  • •Strong English proficiency and ability to use walkie-talkies and read price/release sheets.
  • •Clienteling and data acquisition skills, plus social media savvy (including live-stream shopping or video demos) preferred.
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver the sales floor/stockroom.
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSMobile POSIPad

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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