Universal Banker- Arbutus Plaza

Truist Financial
Baltimore
Workplace: OnsiteFull timeUSD 45,760 - 52,500 annuallyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal skills","Communication","Multi-tasking","Client service orientation"]

Serve retail banking clients by completing teller and cash-handling transactions accurately while identifying customer financial needs. Educate clients on digital self-service options (ATMs, Online and Mobile banking), support outbound calling and referral of opportunities, and contribute to Integrated Relationship Management activities. Maintain records, follow internal controls and risk policies, and act as a secondary contact for new account openings and problem resolution. Cross-train to support sales and service using branch systems and Microsoft Office.

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Truist Financial
Truist Financial
3 days ago

Universal Banker- Arbutus Plaza

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve retail banking clients by completing teller and cash-handling transactions accurately while identifying customer financial needs. Educate clients on digital self-service options (ATMs, Online and Mobile banking), support outbound calling and referral of opportunities, and contribute to Integrated Relationship Management activities. Maintain records, follow internal controls and risk policies, and act as a secondary contact for new account openings and problem resolution. Cross-train to support sales and service using branch systems and Microsoft Office.
Location: Baltimore
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Complete client transactions accurately while maintaining proper records and handling assigned monies.
  • •Provide client experience by engaging customers and performing complex/standardized transactions as needed.
  • •Educate clients on digital self-service solutions including ATMs, Online, and Mobile banking.
  • •Support outbound calling and sales/service outreach by identifying client needs and referring opportunities appropriately.
  • •Follow internal controls, operational procedures, and risk management policies; assist with new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Salary: USD 45,760 - 52,500 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveSick DaysPaid Holidays

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller, cash handling, or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills and comfort interacting with clients and prospects.
  • •Ability to master PC keyboard/software skills for branch automation and demonstrate proficiency with basic computer applications such as Microsoft Office.
Education:High School
Skills:Interpersonal skillsCommunicationMulti-taskingClient service orientation
Languages:English
Tech Stack:Microsoft OfficeATMsOnline bankingMobile banking

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn