Customer Assistant

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Proactive problem-solving"]

Deliver engaging, inspirational customer service in a fast-paced John Lewis shop, using product knowledge and sales training to support the customer journey and drive sales. Maintain excellent shop standards through displays, stock availability, cleanliness, and accurate stock counts. Work flexibly across till support, stock replenishment, and general shop-keeping tasks, while proactively resolving customer queries and identifying areas to improve.

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Waitrose & Partners
Waitrose & Partners
1 day ago

Customer Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Deliver engaging, inspirational customer service in a fast-paced John Lewis shop, using product knowledge and sales training to support the customer journey and drive sales. Maintain excellent shop standards through displays, stock availability, cleanliness, and accurate stock counts. Work flexibly across till support, stock replenishment, and general shop-keeping tasks, while proactively resolving customer queries and identifying areas to improve.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Put the customer at the heart of everything you do by understanding what they’re looking for and resolving queries.
  • •Work flexibly across the shop, including till support, stock replenishment, price ticketing, and general shop-keeping tasks.
  • •Identify areas of improvement and implement solutions, including supporting accurate stock counts.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to proactively acknowledge customers and resolve queries.
  • •Flexibility to work across shop tasks such as till support and stock replenishment.
  • •Experience in a customer-facing role is welcomed (training provided).
Experience:Retail
Skills:CommunicationCustomer serviceProactive problem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn