Customer Experience Banker - St. Paul, MN

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Problem-solving","Sales","Relationship management","Communication"]

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals, recommend deposit and other banking products, and process transactions accurately while balancing daily. Deliver excellent customer service by resolving issues, educating customers on consumer deposit products, and referring them to other bank areas to deepen relationships, all while following operational, security, risk, and regulatory policies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
6 days ago

Customer Experience Banker - St. Paul, MN

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals, recommend deposit and other banking products, and process transactions accurately while balancing daily. Deliver excellent customer service by resolving issues, educating customers on consumer deposit products, and referring them to other bank areas to deepen relationships, all while following operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Use a disciplined sales process, outbound calling, and referral sourcing to grow customer relationships.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures, while processing transactions accurately and balancing daily.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High School Diploma or GED with at least 1 year of customer service or military service, or a Bachelor's Degree.
  • •Minimum 1 year in customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Must be currently authorized to work in the United States on a full-time basis (no sponsorship).
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceProblem-solvingSalesRelationship managementCommunication
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn