Sales Associate II

Tapestry
Chicago
Workplace: OnsitePart timeUSD 15 - 24.25Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Dealing with ambiguity","Courage","Creativity"]

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Build lasting client relationships through styling, product expertise, and fashion advice while driving sales via cross-selling and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transactions.

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Tapestry
Tapestry
5 months ago

Sales Associate II

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Build lasting client relationships through styling, product expertise, and fashion advice while driving sales via cross-selling and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transactions.
Location: Chicago
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, and fashion advice while meeting sales goals and KPIs.
  • •Drive revenue through cross-selling, upselling, and tailored recommendations, sourcing new customers and following up to close sales.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily operations including cash wrap, inventory processing, replenishment, visual merchandising, transaction processing, and support inventory cycles.

Pay and Benefits

Salary: USD 15 - 24.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred), with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Ability to work at a fast pace and perform physical tasks including lifting 25 lb regularly (up to 50 lb occasionally), climbing, bending, kneeling, and maneuvering the sales floor/stockroom.
  • •Strong English proficiency.
  • •Luxury retail background, social media savvy, and experience with live-stream shopping/video demos, clienteling, and data acquisition skills (preferred).
Experience:1+ yearsLuxury retailFashion retailOmni-channel retailClientelingSocial selling
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguityCourageCreativity
Languages:English
Tech Stack:POSMobile POSIPadLaptopWalkie-talkieShort-form videoSocial selling platformsClienteling tools

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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