HSBC

5 days ago

Senior Account Manager (Bangalore, KA, IN, 560001)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Manage corporate client queries and act as the one-point contact for HSBC GPS requirements within a managed portfolio, driving wallet retention and increased usage of GPS products. Support Client Service initiatives across communications, staff training, technology implementation, and surveys. Collaborate with client service leadership to deliver top-quality, needs-based solutions while ensuring compliance with applicable laws, regulations, and global standards.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage client queries and be responsible for retaining the HSBC wallet as the one-point SPOC for GPS requirements in the managed portfolio.
•Drive alignment with the global GPS model and business objectives.
•Partner with Client Service team leadership on client communications, staff training and development, technology implementation, and client surveys.
•Support strategic direction to deliver consistent, market-leading client service for regional/global clients.
•Ensure compliance with applicable laws, regulations, and global standards, and contribute to local/regional/global client service targets.

Key Requirements

•Bachelor’s degree in business or a related field with work experience.
•Strong experience managing clients in Transaction Banking, including wallet retention.
•Front-line customer handling experience preferred.
•High commitment to service excellence and client relationship management.
•Knowledge of back-end operations processes and strong interpersonal communication skills.

Experience:5-8 yearsTransaction bankingCorporate banking

Education:Bachelor's

Skills:Service excellenceClient relationship managementInterpersonal skillsInfluencingCommunication

Tech Stack:AI-enabled tools

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

5 days ago

Senior Account Manager (Bangalore, KA, IN, 560001)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage client queries and be responsible for retaining the HSBC wallet as the one-point SPOC for GPS requirements in the managed portfolio.
•Drive alignment with the global GPS model and business objectives.
•Partner with Client Service team leadership on client communications, staff training and development, technology implementation, and client surveys.
•Support strategic direction to deliver consistent, market-leading client service for regional/global clients.
•Ensure compliance with applicable laws, regulations, and global standards, and contribute to local/regional/global client service targets.

Key Requirements

•Bachelor’s degree in business or a related field with work experience.
•Strong experience managing clients in Transaction Banking, including wallet retention.
•Front-line customer handling experience preferred.
•High commitment to service excellence and client relationship management.
•Knowledge of back-end operations processes and strong interpersonal communication skills.

Experience:5-8 yearsTransaction bankingCorporate banking

Education:Bachelor's

Skills:Service excellenceClient relationship managementInterpersonal skillsInfluencingCommunication

Tech Stack:AI-enabled tools

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn