Sunrun

1 week ago

Certified Field Performance Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Perform advanced troubleshooting and complex service diagnosis for solar and battery systems, ensuring warranty and service schedules are organized and maintained. Partner with field and branch leadership to allocate labor resources, support training and onboarding of field performance team members, and lead regular best-practice meetings. Exceed field performance KPIs and assist with inspections and site audits as needed, while holding required state electrical certification.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Organize, lead, and maintain the warranty and service schedule.
•Work with leadership to allocate labor resources for service and warranty projects as needed.
•Assist with training and development for Field Service Technicians and Field Communications Technicians, including onboarding new team members.
•Lead regular meetings to align and train the local field service team on best practices.
•Exceed field performance KPIs (e.g., turnaround time, experience rating, dispatches completed) and assist with inspections and site audits when assigned.

Pay and Benefits

Salary: 33.4 - 44.54

Key Requirements

•3+ years of previous field construction experience, including at least 1 year as a service technician in the solar industry.
•Valid state or local electrical Journeyman license/electrician certification (or equivalent, e.g., wireman license) per local requirements.
•High school diploma is required.
•Knowledge of the NEC and applicable codes and standards, including ability to interpret single line drawings and PV systems from roof to meter.
•Strong communication, organizational/time management skills, and a proven track record of excellent customer service.

Experience:3+ years

Education:High School

Skills:Customer serviceCommunicationOrganizational skillsTime managementProblem solvingSafety mindsetTeamworkResults orientation

Licenses:Electrical Journeyman licenseElectrician certificationWireman license

Company Brief

Sunrun

Provides residential solar, battery storage, and energy services that help homeowners generate and manage clean electricity. Sunrun designs, installs, finances, and maintains home solar systems and related products across the United States.

Industry: Solar Energy

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Sunrun

1 week ago

Certified Field Performance Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Organize, lead, and maintain the warranty and service schedule.
•Work with leadership to allocate labor resources for service and warranty projects as needed.
•Assist with training and development for Field Service Technicians and Field Communications Technicians, including onboarding new team members.
•Lead regular meetings to align and train the local field service team on best practices.
•Exceed field performance KPIs (e.g., turnaround time, experience rating, dispatches completed) and assist with inspections and site audits when assigned.

Pay and Benefits

Salary: 33.4 - 44.54

Key Requirements

•3+ years of previous field construction experience, including at least 1 year as a service technician in the solar industry.
•Valid state or local electrical Journeyman license/electrician certification (or equivalent, e.g., wireman license) per local requirements.
•High school diploma is required.
•Knowledge of the NEC and applicable codes and standards, including ability to interpret single line drawings and PV systems from roof to meter.
•Strong communication, organizational/time management skills, and a proven track record of excellent customer service.

Experience:3+ years

Education:High School

Skills:Customer serviceCommunicationOrganizational skillsTime managementProblem solvingSafety mindsetTeamworkResults orientation

Licenses:Electrical Journeyman licenseElectrician certificationWireman license

Company Brief

Sunrun

Industry: Solar Energy

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 3.7

Website LinkedIn Glassdoor