Teller

KeyCorp
Hamburg
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Integrity","Time management","Client service","Judgment","Collaboration"]

Provide in-person client service in a branch by welcoming customers, assisting with account transactions, and addressing servicing needs. Listen to clients to uncover financial wellness needs and transition them to a banker for deeper conversations. Ensure accurate cash drawer balancing, compliance with security/audit procedures, and follow banking policies. Maintain product knowledge, participate in daily huddles, and escalate client servicing issues as needed while supporting efficient branch operations.

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FursaFursa
KeyCorp
KeyCorp
4 days ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide in-person client service in a branch by welcoming customers, assisting with account transactions, and addressing servicing needs. Listen to clients to uncover financial wellness needs and transition them to a banker for deeper conversations. Ensure accurate cash drawer balancing, compliance with security/audit procedures, and follow banking policies. Maintain product knowledge, participate in daily huddles, and escalate client servicing issues as needed while supporting efficient branch operations.
Location: Hamburg
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide in-person teller services by welcoming clients and assisting with account transactions and servicing needs.
  • •Identify and resolve client servicing issues, escalating as needed.
  • •Listen for financial wellness opportunities and transition clients to a banker.
  • •Accurately process cash transactions and balance the cash drawer within balancing guidelines.
  • •Follow compliance, audit, and security procedures and stay current on product guides, fees, and policies.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High School Diploma, GED, or equivalent business experience (required).
  • •Experience in a client service role (required).
  • •Experienced in cash handling (required).
  • •General understanding of PC with Windows-based applications and a calculator (required).
  • •Notary License (preferred).
Experience:BankingCash handlingClient service
Education:High School
Skills:IntegrityTime managementClient serviceJudgmentCollaboration
Certifications:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn