SERVICENOW Business Consultant

Devoteam
Milan
Workplace: HybridFull timeFunction: Consulting & AdvisoryEducation: bachelorsSkills: ["Communication","Teamwork","Client relations","Analytical thinking"]

Role involves supporting clients in transforming IT toward cloud solutions with ServiceNow, deepening knowledge of the platform, its ITSM/ITOM/HR/CSM/SecOps modules, and ITIL and project management practices. You will work within a project team under a PM or Technical Leader, contribute to client-facing deliverables, and grow with the company through training and mentoring opportunities in Milan and remote-enabled projects.

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Devoteam
Devoteam
3 years ago

SERVICENOW Business Consultant

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Last checked: 3 hours agoStatus: Live

Job Summary

Role involves supporting clients in transforming IT toward cloud solutions with ServiceNow, deepening knowledge of the platform, its ITSM/ITOM/HR/CSM/SecOps modules, and ITIL and project management practices. You will work within a project team under a PM or Technical Leader, contribute to client-facing deliverables, and grow with the company through training and mentoring opportunities in Milan and remote-enabled projects.
Location: Milan
Workplace: Hybrid
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Entry level

Key Responsibilities

  • •Approfondire le conoscenze tecnologiche sulla piattaforma ServiceNow
  • •Approfondire le conoscenze dei processi su cui sono modellate le soluzioni applicative della Piattaforma ServiceNow (ITSM, ITOM, HR, CSM, SecOps)
  • •Approfondire le conoscenze sui processi aziendali e sulle Best Practice di Mercato (ITIL, Sicurezza, Standard, Project Management)
  • •Applicare le conoscenze acquisite a supporto di attività progettuali su Cliente finale
  • •Lavorare in un Team progettuale riportando ad un Project Manager o ad un Technical Leader

Key Requirements

  • •Avere maturato degli Studi in discipline tecniche
  • •Laurea o diploma in materie scientifiche ed informatiche costituiscono titoli preferenziali
  • •La conoscenza approfondita della lingua inglese costituisce titolo preferenziale
  • •Buona conoscenza di Linguaggi di programmazione tra i quali Java Script, Java, SOAP Webservice, API Programming Java
  • •Capacità di lavorare in team
Experience:ServiceNowITSMITOM
Education:Bachelor's in Informatica
Skills:CommunicationTeamworkClient relationsAnalytical thinking
Languages:EnglishItalian
Tech Stack:JavaScriptJavaSOAP WebserviceAPI Programming JavaServiceNow

Company Brief

Devoteam
Devoteam is an IT consulting firm specializing in digital transformation, cloud, cybersecurity, and data solutions for enterprise clients across Europe and the Middle East, combining technology partnerships with management consulting services.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1995
WebsiteLinkedIn