Stitch Fix

1 day ago

CRM Marketing Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own and innovate CRM lifecycle strategy to strengthen client relationships, maximize customer lifetime value, and improve retention. Lead cross-channel transactional and lifecycle programs across Email, App Push, SMS, and Packaging Inserts, optimizing planning and execution based on performance data. Partner with Creative, Data Science, Product, Engineering, and Customer Service to build seamless journeys and elevate stylist-driven content, using analytics and generative AI tools to scale personalization.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Manager level

Key Responsibilities

•Strategize and execute cross-channel lifecycle and transactional programs (Email, App Push, SMS, Packaging Inserts) to drive engagement and loyalty.
•Own and optimize the end-to-end planning and development workflow for CRM marketing initiatives, adapting quickly based on performance data.
•Collaborate with Creative, Product, Engineering, and Customer Service to build a seamless customer journey and strengthen stylist-driven content strategy.
•Use advanced data analytics to design personalized CRM programs at scale, identify growth opportunities, and mitigate churn.
•Synthesize and communicate performance reporting and strategic insights to leadership and stakeholders.

Pay and Benefits

Salary: USD 94,900 - 158,000 annually

Perks:Health InsuranceDentalVision

Key Requirements

•5+ years of experience in CRM marketing with a focus on e-commerce lifecycle strategy.
•Proven expertise managing multi-channel campaigns using Push notifications and SMS alongside traditional CRM tactics.
•Experience leading projects and mentoring junior team members or external vendors to ensure successful campaign delivery.
•Strong cross-functional collaboration and project management skills across technical and creative teams.
•Data-driven mindset to design, test, and optimize high-scale marketing programs using consumer insights and empathy.

Experience:5+ yearsCRM marketingE-commerceLifecycle strategySubscription-basedApparel retail

Skills:Cross-functional collaborationProject managementMentoringData-driven thinkingStakeholder communication

Languages:English

Tech Stack:EmailApp PushSMSPackaging InsertsESPChatGPTGeminiCopilotLLMsGenerative AI

Company Brief

Stitch Fix

Online personal styling service and apparel retailer that delivers curated clothing and accessories to customers through data-driven styling, algorithmic recommendations, and human stylists.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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Stitch Fix

1 day ago

CRM Marketing Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Manager level

Key Responsibilities

•Strategize and execute cross-channel lifecycle and transactional programs (Email, App Push, SMS, Packaging Inserts) to drive engagement and loyalty.
•Own and optimize the end-to-end planning and development workflow for CRM marketing initiatives, adapting quickly based on performance data.
•Collaborate with Creative, Product, Engineering, and Customer Service to build a seamless customer journey and strengthen stylist-driven content strategy.
•Use advanced data analytics to design personalized CRM programs at scale, identify growth opportunities, and mitigate churn.
•Synthesize and communicate performance reporting and strategic insights to leadership and stakeholders.

Pay and Benefits

Salary: USD 94,900 - 158,000 annually

Perks:Health InsuranceDentalVision

Key Requirements

•5+ years of experience in CRM marketing with a focus on e-commerce lifecycle strategy.
•Proven expertise managing multi-channel campaigns using Push notifications and SMS alongside traditional CRM tactics.
•Experience leading projects and mentoring junior team members or external vendors to ensure successful campaign delivery.
•Strong cross-functional collaboration and project management skills across technical and creative teams.
•Data-driven mindset to design, test, and optimize high-scale marketing programs using consumer insights and empathy.

Experience:5+ yearsCRM marketingE-commerceLifecycle strategySubscription-basedApparel retail

Skills:Cross-functional collaborationProject managementMentoringData-driven thinkingStakeholder communication

Languages:English

Tech Stack:EmailApp PushSMSPackaging InsertsESPChatGPTGeminiCopilotLLMsGenerative AI

Company Brief

Stitch Fix

Online personal styling service and apparel retailer that delivers curated clothing and accessories to customers through data-driven styling, algorithmic recommendations, and human stylists.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn