Applied AI Engineer

BJAK
Ho Chi Minh City
Workplace: RemoteFull timeFunction: Data Science & Machine LearningSkills: ["Judgement","Quality testing","Reliability improvement","Collaboration","Shipping products"]

Build AI-native systems for BJAK’s AI Neobank app, turning real workflows into reliable AI-enabled automation. You’ll design and ship AI agents and tools using LLMs, retrieval, tool calling, evaluations, and guardrails, while creating AI-assisted experiences across onboarding, support, KYC, risk review, CRM, and operations. Work with product and engineering teams to identify high-value use cases and improve accuracy, latency, cost, security, compliance, and user trust in production.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
BJAK
BJAK
2 months ago

Applied AI Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Build AI-native systems for BJAK’s AI Neobank app, turning real workflows into reliable AI-enabled automation. You’ll design and ship AI agents and tools using LLMs, retrieval, tool calling, evaluations, and guardrails, while creating AI-assisted experiences across onboarding, support, KYC, risk review, CRM, and operations. Work with product and engineering teams to identify high-value use cases and improve accuracy, latency, cost, security, compliance, and user trust in production.
Location: Ho Chi Minh City
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Build AI agents, workflows, tools, and automations to solve customer, product, and operations problems.
  • •Apply LLMs, retrieval, tool calling, evaluations, and guardrails to practical financial workflows.
  • •Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
  • •Collaborate with product and engineering teams to identify what to build and iterate quickly in production.
  • •Design around constraints including accuracy, hallucination risk, latency, cost, security, compliance, and user trust.

Key Requirements

  • •Hands-on engineering ability, not just AI strategy or management experience.
  • •Experience building AI agents, LLM apps, RAG systems, automation workflows, copilots, or AI-enabled tools.
  • •Strong coding ability in Python, TypeScript, JavaScript, or a similar practical stack.
  • •Good judgement on what should be automated and what should not.
  • •Able to ship working systems, test quality, and improve reliability over time.
Experience:FintechBankingSupport automationRiskKYCFraudCRMOperations automation
Skills:JudgementQuality testingReliability improvementCollaborationShipping products
Languages:English
Tech Stack:AILLMsRetrievalTool callingEvaluationsGuardrailsAutomationAI agentsRAGCopilotsPythonTypeScriptJavaScriptKYCRisk reviewCRM

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
WebsiteLinkedInGlassdoor