Sales Support Associate I

Tapestry
Durham
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver an exceptional in-store customer experience by greeting clients, anticipating needs, operating POS accurately, and maintaining a clean, well-stocked sales floor. Process and organize shipments and transfers, manage stock levels, and complete visual merchandising updates. Promote add-ons and gift cards, handle cash and media in compliance with policy, and follow Loss Prevention and housekeeping standards in a fast-paced retail environment.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Deliver an exceptional in-store customer experience by greeting clients, anticipating needs, operating POS accurately, and maintaining a clean, well-stocked sales floor. Process and organize shipments and transfers, manage stock levels, and complete visual merchandising updates. Promote add-ons and gift cards, handle cash and media in compliance with policy, and follow Loss Prevention and housekeeping standards in a fast-paced retail environment.
Location: Durham
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately, maintain cash-wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and adhere to Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail service.
  • •Knowledge of fashion trends and marketplace competition.
  • •Comfort using POS and basic computer skills (iPad/laptop, Mobile POS, internet), including reading price/product release sheets.
  • •Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
  • •Ability to work a flexible schedule, including nights, weekends, peak periods, and high-traffic retail days; lift up to 25 lbs regularly.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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