Business Analyst

Razorpay
Bengaluru
Workplace: OnsiteContractFunction: Business OperationsSkills: ["Communication","Cross-functional collaboration","Data analysis","Real-time monitoring"]

Monitor Razorpay merchant and enterprise transaction systems in real time, issuing immediate stakeholder alerts during performance issues. Translate merchant KPIs into actionable business intelligence using large-scale data analysis. Communicate clearly during system incidents or data anomalies and build interactive dashboards for internal tracking and visualization. Spot patterns, trends, and inferences, and collaborate cross-functionally to resolve issues and implement improvements. This is a contract role requiring 24/7 shift support.

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FursaFursa
Razorpay
Razorpay
20 hours ago

Business Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Monitor Razorpay merchant and enterprise transaction systems in real time, issuing immediate stakeholder alerts during performance issues. Translate merchant KPIs into actionable business intelligence using large-scale data analysis. Communicate clearly during system incidents or data anomalies and build interactive dashboards for internal tracking and visualization. Spot patterns, trends, and inferences, and collaborate cross-functionally to resolve issues and implement improvements. This is a contract role requiring 24/7 shift support.
Location: Bengaluru
Workplace: Onsite
Employment Type: Contract
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Provide real-time system monitoring for top merchants and enterprise-wide transactions, alerting stakeholders during performance issues.
  • •Transform merchant key metrics into actionable business intelligence using comprehensive data analysis.
  • •Communicate timely updates to stakeholders during system incidents or data anomalies.
  • •Build and maintain interactive dashboards for internal performance tracking and metric visualization.
  • •Identify patterns, trends, and inferences through data analytics, collaborating cross-functionally to implement improvements.

Key Requirements

  • •Manage and interpret large-scale datasets.
  • •Hands-on experience with business intelligence tools and data manipulation (Tableau, Looker).
  • •Use SQL for data extraction and analysis.
  • •Strong communication skills for stakeholder updates.
  • •Ability to work 24/7 in shifts.
Skills:CommunicationCross-functional collaborationData analysisReal-time monitoring
Languages:English
Tech Stack:TableauLookerSQL

Company Brief

Razorpay
Provides payment processing, banking, lending, and financial infrastructure products for Indian businesses. Razorpay offers payment gateway services, payouts, banking-as-a-service, credit, and developer-focused APIs to help companies accept and manage online payments.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Bengaluru, India
Founded: 2014
WebsiteLinkedIn