Commercial Support Specialist - APAC

Dow
Shanghai
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Analytical","Organizational","Problem-solving","Collaboration","Communication","Prioritization"]

Support Dow’s Commercial organization by assisting with planning, forecasting, and day-to-day business operations. Coordinate order execution, provide operational insights and business reporting to commercial teams, and collaborate cross-functionally to improve processes and customer experience. Help administer contract, pricing, and commercial program activities, and contribute to business readiness and continuous improvement initiatives in the APAC region.

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FursaFursa
Dow
Dow
1 day ago

Commercial Support Specialist - APAC

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Last checked: 7 minutes agoStatus: Live

Job Summary

Support Dow’s Commercial organization by assisting with planning, forecasting, and day-to-day business operations. Coordinate order execution, provide operational insights and business reporting to commercial teams, and collaborate cross-functionally to improve processes and customer experience. Help administer contract, pricing, and commercial program activities, and contribute to business readiness and continuous improvement initiatives in the APAC region.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Support commercial planning, forecasting, and business operations.
  • •Coordinate order execution and help ensure business objectives are achieved.
  • •Provide business insights and operational support to commercial teams.
  • •Collaborate across functions to improve processes and customer experience.
  • •Support contract, pricing, and commercial program administration and participate in readiness/continuous improvement initiatives.

Pay and Benefits

Perks:Health InsuranceRetirementPaid LeaveLife InsuranceEquity

Key Requirements

  • •Several years of experience in commercial support, customer service, sales operations, or related roles.
  • •Experience supporting commercial processes, business operations, or customer-facing activities.
  • •Strong analytical, organizational, and problem-solving skills.
  • •Ability to collaborate effectively across functions and manage multiple priorities.
  • •Effective written and verbal communication skills with proficiency in business reporting and data analysis tools.
Experience:Customer serviceSales operationsCommercial support
Skills:AnalyticalOrganizationalProblem-solvingCollaborationCommunicationPrioritization
Tech Stack:Business reportingData analysis tools

Company Brief

Dow
Global materials science company producing chemicals, plastics, and advanced materials for industries including packaging, infrastructure, transportation, and consumer care. Offers solutions across supply chains with large-scale manufacturing and R&D capabilities.
Industry: Materials Science
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Midland, United States
Founded: 1897
WebsiteLinkedIn