Senior Benefits Specialist – Health, Welfare & Wellbeing US and Canada

Aon
Gurugram, Bengaluru
Workplace: HybridFull timeFunction: People, HR & TalentExperience: 6+ yearsEducation: bachelorsSkills: ["Process improvement","Issue triage","Stakeholder management","Root cause analysis","Controls governance"]

Administer and deliver health and welfare benefits for US and Canada, partnering with third-party administrators, carriers, and internal stakeholders to ensure accurate plan administration, enrollment, and regulatory compliance. Oversee benefit operations, vendor performance, eligibility and payroll data integrity, annual enrollment activities, compliance reporting, and participant communications. Drive process improvements, support projects and integrations, resolve escalations, and maintain strong controls, governance, and documentation.

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Aon
Aon
16 hours ago

Senior Benefits Specialist – Health, Welfare & Wellbeing US and Canada

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Administer and deliver health and welfare benefits for US and Canada, partnering with third-party administrators, carriers, and internal stakeholders to ensure accurate plan administration, enrollment, and regulatory compliance. Oversee benefit operations, vendor performance, eligibility and payroll data integrity, annual enrollment activities, compliance reporting, and participant communications. Drive process improvements, support projects and integrations, resolve escalations, and maintain strong controls, governance, and documentation.
Location: Gurugram, Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Perform day-to-day administration of health and welfare plans, including eligibility, enrollments, life events, billing, funding, and premium payments.
  • •Manage vendor partnerships via issue triage, SLA monitoring, and service delivery oversight.
  • •Run annual enrollment activities, including testing, issue tracking, reconciliations, and post-enrollment reviews.
  • •Coordinate payroll and HRIS/vendor data exchanges to ensure accurate file validation, discrepancy resolution, and data integrity, and deliver monthly/annual compliance reporting.
  • •Resolve escalations by researching plan provisions, documenting outcomes, communicating resolutions, and supporting benefit-related participant communications and outreach.

Key Requirements

  • •Bachelor’s degree or equivalent years of industry experience.
  • •6+ years supporting retirement and benefits administration in HR, Total Rewards, consulting, or third-party administrator environments.
  • •Experience using Workday or similar HRIS/payroll systems for benefits administration, eligibility reporting, payroll deductions, and participant support.
  • •Background in financial operations such as funding, invoicing, reconciliations, budgets, and expense management, plus UAT testing and process improvements.
  • •Ability to support compliance reporting and controls, including nondiscrimination testing and SOX controls testing for benefit calculations and payroll deductions.
Experience:6+ years
Education:Bachelor's
Skills:Process improvementIssue triageStakeholder managementRoot cause analysisControls governance
Certifications:International Foundation retirement plan certificationsPSCA Certified Plan Sponsor Professional
Tech Stack:WorkdayHRISPayrollUATSOX

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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