Commercial Relationship Service Specialist II

Huntington Bancshares
Houston
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Organization","Independent work","Critical thinking"]

Serve as the primary point of contact for assigned commercial customers and relationship managers, partnering to deliver a best-in-class onboarding and ongoing experience. Independently handle complex issues, ensure adherence to bank policies, and mitigate customer impact. Oversee end-to-end onboarding for commercial deposits and loan accounts, support large and sensitive portfolios, and help deepen relationships through treasury and deposit/loan product offerings.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Commercial Relationship Service Specialist II

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the primary point of contact for assigned commercial customers and relationship managers, partnering to deliver a best-in-class onboarding and ongoing experience. Independently handle complex issues, ensure adherence to bank policies, and mitigate customer impact. Oversee end-to-end onboarding for commercial deposits and loan accounts, support large and sensitive portfolios, and help deepen relationships through treasury and deposit/loan product offerings.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as a first-line decision maker to resolve complex issues and prevent escalation to management while keeping the deal team informed of material changes and risk.
  • •Manage complex, highly visible, large, and/or sensitive commercial customers and services, supporting relationship growth through relevant product offerings.
  • •Provide oversight of end-to-end onboarding for commercial deposit and loan accounts, including handling unique portfolio requirements and approving multi-million dollar transactions.
  • •Represent Huntington’s Commercial brand with discreet, positive, forward-thinking communications and category-of-one customer experiences.
  • •Attend customer meetings and participate in deal team and business segment meetings to stay aligned with customer strategies and relationship plans.

Key Requirements

  • •High school, GED, or equivalent required; bachelor’s degree preferred.
  • •3+ years in commercial banking with a focus on deposits, loans, treasury management, customer service, and banking operations.
  • •Strong customer service and professionalism with the ability to collaborate across all levels.
  • •Proficiency with Microsoft Office and other digital resources.
  • •Strong written and verbal communication skills, including grammar and demeanor.
Experience:3+ yearsCommercial banking
Education:High School
Skills:CommunicationCustomer serviceOrganizationIndependent workCritical thinking
Tech Stack:Microsoft Office

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn