ByteDance

3 hours ago

Account Manager, FMCG, Groceries (Philippines E-Commerce)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Drive growth of FMCG grocery marketplace merchants by acquiring and incubating brands and major sellers, building long-term relationships, and negotiating deals tied to campaigns or seasonality. Improve service quality to reduce cancellations/returns and enhance shipping and conversion. Discover collaboration opportunities, develop JBPs, and manage merchants using scalable incubation and management programs and tools.

Location: Philippines

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Acquire and incubate brands, principals, and big merchants with significant GMV contribution
•Build and maintain merchant relationships and negotiate deals based on campaign or seasonality
•Identify collaborative opportunities aligned with merchants’ short- and long-term development plans and build JBPs
•Maintain seller service quality, including low cancellation/return rates and improved shipping factors to boost conversion and satisfaction
•Manage merchants using scalable incubation and management programs and tools

Key Requirements

•Bachelor’s degree or equivalent practical experience
•3+ years of experience in the e-commerce industry
•Familiarity with FMCG brands
•Food & Beverages/Groceries category exposure is a plus
•Direct experience working with sellers from relevant industries, including content/live-streaming selling is preferred

Experience:3+ yearsE-commerceFMCGGroceries

Education:Bachelor's

Skills:Relationship buildingNegotiationResults-drivenCustomer focusService quality management

Company Brief

ByteDance

Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Beijing, China

Founded: 2012

Website LinkedIn

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ByteDance

3 hours ago

Account Manager, FMCG, Groceries (Philippines E-Commerce)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Acquire and incubate brands, principals, and big merchants with significant GMV contribution
•Build and maintain merchant relationships and negotiate deals based on campaign or seasonality
•Identify collaborative opportunities aligned with merchants’ short- and long-term development plans and build JBPs
•Maintain seller service quality, including low cancellation/return rates and improved shipping factors to boost conversion and satisfaction
•Manage merchants using scalable incubation and management programs and tools

Key Requirements

•Bachelor’s degree or equivalent practical experience
•3+ years of experience in the e-commerce industry
•Familiarity with FMCG brands
•Food & Beverages/Groceries category exposure is a plus
•Direct experience working with sellers from relevant industries, including content/live-streaming selling is preferred

Experience:3+ yearsE-commerceFMCGGroceries

Education:Bachelor's

Skills:Relationship buildingNegotiationResults-drivenCustomer focusService quality management

Company Brief

ByteDance

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Beijing, China

Founded: 2012

Website LinkedIn