Lider tecnico CRM

Edenred
Mexico City
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Technical collaboration","Requirements gathering","Planning","Quality focus"]

Lead the Salesforce CRM team and ensure best practices across Sales and Service Cloud. Own day-to-day Salesforce operations while providing technical expertise to support development work, including identifying poor practices and maintaining implementation quality. Manage team activities through work plans and task follow-up, gather requirements, and collaborate with technical leaders across connected systems. Build and integrate Salesforce solutions using Apex and related technologies, including web services and database queries.

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Edenred
Edenred
1 month ago

Lider tecnico CRM

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 27 days agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead the Salesforce CRM team and ensure best practices across Sales and Service Cloud. Own day-to-day Salesforce operations while providing technical expertise to support development work, including identifying poor practices and maintaining implementation quality. Manage team activities through work plans and task follow-up, gather requirements, and collaborate with technical leaders across connected systems. Build and integrate Salesforce solutions using Apex and related technologies, including web services and database queries.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Manager level

Key Responsibilities

  • •Serve as the technical lead for Salesforce/CRM across Edenred Mexico/Argentina.
  • •Manage team members’ activities and follow work plans and task execution.
  • •Identify Salesforce bad practices and ensure consistently high software quality in implementations.
  • •Provide technical capabilities in Salesforce to participate in related development work.
  • •Maintain relationships with business leaders (BLs) and coordinate with technical leaders from connected systems.

Key Requirements

  • •Engineering degree in systems or a similar field.
  • •More than 5 years of Salesforce experience, specifically in Sales Cloud and Service Cloud.
  • •User management and configuration experience for sales cycles and tickets, including validation rules and platform standard configuration.
  • •Advanced English and experience in a similar role.
  • •Technical ability to design and execute Salesforce development using Apex, Flows, triggers, and related components, including REST/SOAP services and SQL/database query languages.
Experience:5+ yearsSalesforceCRM
Education:Bachelor's
Skills:LeadershipTechnical collaborationRequirements gatheringPlanningQuality focus
Certifications:Salesforce Certified Platform AdministratorSalesforce Certified Platform Developer
Languages:English
Tech Stack:SalesforceSales CloudService CloudApexApex BatchSchedulersTriggersFlowsAura ComponentsVisualforceLWCRESTSOAPSQLVisual StudioPostmanSalesforce CLIGITDevOpsJavaScript frameworks

Company Brief

Edenred
Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2010
WebsiteLinkedIn