Guest Services Executive - Front Office - Jumeirah Living World Trade Centre

Jumeirah
United Arab Emirates
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Interpersonal skills","Teamwork","Collaboration","Positive attitude"]

Welcome and register Jumeirah Living guests on arrival, ensuring complete and accurate profiles in the Front Office PMS (Opera). Update registration details promptly, anticipate guest needs like restaurant reservations and transport arrangements, and provide support in real time. Handle related front office tasks and special projects as requested, and promptly escalate challenges, negative feedback, and unusual matters to the Front Office/Duty Manager while maintaining Jumeirah service standards.

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FursaFursa
Jumeirah
Jumeirah
2 months ago

Guest Services Executive - Front Office - Jumeirah Living World Trade Centre

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Welcome and register Jumeirah Living guests on arrival, ensuring complete and accurate profiles in the Front Office PMS (Opera). Update registration details promptly, anticipate guest needs like restaurant reservations and transport arrangements, and provide support in real time. Handle related front office tasks and special projects as requested, and promptly escalate challenges, negative feedback, and unusual matters to the Front Office/Duty Manager while maintaining Jumeirah service standards.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Warmly welcome guests and register them on arrival.
  • •Update guest information on Registration Cards into the Front Office PMS (Opera) to ensure complete profile quality.
  • •Identify and anticipate guest needs (e.g., restaurant reservations, transport arrangements) and assist as needed.
  • •Perform related duties and special projects requested by the Front Office/Duty Manager.
  • •Log and promptly inform the immediate supervisor of challenges, negative feedback, and unusual matters of significance.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid AnnualFlightsAccommodationLearning BudgetIncentivesTax-free SalaryF&b Benefits

Key Requirements

  • •Degree or Diploma in Hospitality Management, Tourism, or a related field is preferred.
  • •Enthusiastic and positive attitude with a passion for delivering excellent guest experiences.
  • •Eager to learn, develop new skills, and embrace continuous growth.
  • •Strong interpersonal skills and a collaborative, friendly, approachable personality.
  • •Team-player mindset to support front office operations.
Education:
Skills:CommunicationInterpersonal skillsTeamworkCollaborationPositive attitude
Tech Stack:OperaPMS

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn