Kaplan International

2 weeks ago

B2C Customer Service Executive - Brazil Team

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Support Kaplan’s B2C operations for the Brazilian market by processing international student enrollments, maintaining the student database, managing invoices, and providing high-quality guidance to partner agencies, students, and internal teams. Work closely with the B2C Sales team to help meet goals, build strong relationships with international agencies, and deliver fast support on visas, payments, and student arrivals.

Location: Bogotá

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Process enrollments for international students for Kaplan schools in the US, Canada, Europe, and other destinations.
•Support the B2C Sales team in Brazil to achieve its targets.
•Build and maintain strong relationships with international partner agencies.
•Provide quick, effective support on visas, payments, and student arrival.
•Ensure efficient, proactive, and courteous customer service for agencies and internal teams.

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning BudgetRemote WorkGym Membership

Key Requirements

•Complete university degree or equivalent training.
•Fluent Portuguese (required).
•1 year of experience in customer service or a similar role.
•Excellent communication and organizational skills.
•Strong attention to detail with a quality-first service approach.

Skills:CommunicationOrganizationAttention to detailService orientation

Languages:PortugueseEnglish

Company Brief

Kaplan International

Kaplan is a global provider of educational services offering test preparation, higher and professional education, language training, corporate learning, and university pathway programs. Founded in 1938, it serves learners and institutions worldwide and is a subsidiary of Graham Holdings Company.

Industry: Education

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Fort Lauderdale, United States

Founded: 1938

Glassdoor: 3.6

Website LinkedIn Glassdoor

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Kaplan International

2 weeks ago

B2C Customer Service Executive - Brazil Team

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Bogotá

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Process enrollments for international students for Kaplan schools in the US, Canada, Europe, and other destinations.
•Support the B2C Sales team in Brazil to achieve its targets.
•Build and maintain strong relationships with international partner agencies.
•Provide quick, effective support on visas, payments, and student arrival.
•Ensure efficient, proactive, and courteous customer service for agencies and internal teams.

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning BudgetRemote WorkGym Membership

Key Requirements

•Complete university degree or equivalent training.
•Fluent Portuguese (required).
•1 year of experience in customer service or a similar role.
•Excellent communication and organizational skills.
•Strong attention to detail with a quality-first service approach.

Skills:CommunicationOrganizationAttention to detailService orientation

Languages:PortugueseEnglish

Company Brief

Kaplan International

Industry: Education

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Fort Lauderdale, United States

Founded: 1938

Glassdoor: 3.6

Website LinkedIn Glassdoor