HSBC

1 month ago

Sr Customer Development Rep (Calling) (Beijing, BJ, CN, 100190)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Manage a complex client portfolio within HSBC's International Wealth and Premier Banking (IWPB), serving as a trusted advisor to lead strategic dialogues with clients, delivering tailored customer solutions, and ensuring smooth handover to relationship managers after closing sales. Provide excellent service, resolve inquiries and complaints, participate in team activities, and uphold fair, compliant outcomes in financial markets.

Location: Beijing

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions.
•To hand over customer relationship properly to their relationship managers after closing sales.
•To provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers' satisfaction.
•To participate actively in team building activities to share information/ideas while contributing suggestions for work improvement.
•Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.

Key Requirements

•University degree or above (recognized by the state).
•Strong interpersonal skills and effective presentation skills.
•Well-developed service and sales attitude with ability to work under pressure.
•Presentable, outgoing and persuasive.
•Good oral and written English is preferable.

Experience:BankingWealth managementFinancial services

Education:Bachelor's

Skills:Interpersonal skillsPresentationCustomer serviceSales attitudeCommunication

Languages:English

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

HSBC

1 month ago

Sr Customer Development Rep (Calling) (Beijing, BJ, CN, 100190)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Beijing

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions.
•To hand over customer relationship properly to their relationship managers after closing sales.
•To provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers' satisfaction.
•To participate actively in team building activities to share information/ideas while contributing suggestions for work improvement.
•Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.

Key Requirements

•University degree or above (recognized by the state).
•Strong interpersonal skills and effective presentation skills.
•Well-developed service and sales attitude with ability to work under pressure.
•Presentable, outgoing and persuasive.
•Good oral and written English is preferable.

Experience:BankingWealth managementFinancial services

Education:Bachelor's

Skills:Interpersonal skillsPresentationCustomer serviceSales attitudeCommunication

Languages:English

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn