Remote Sales Agent (Insurtech Startup)

Jerry
Richmond, Raleigh, Charlotte, New York
Workplace: RemoteFull timeUSD 19 - 21 hourlyFunction: Entrepreneurship & Venture BuildingExperience: 2+ yearsSkills: ["Empathy","Active listening","Problem-solving","Attention to detail","Customer service"]

Deliver a consultative customer experience for inbound insurance shoppers by handling calls for auto, home, motorcycle, and specialty coverage. Identify savings and coverage gaps, translate complex policy details into clear options, and craft tailored packages across Jerry’s 55+ carrier partners to guide customers through binding. Act as the voice of the customer by sharing feedback with product teams to continuously improve the app and service.

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Jerry
Jerry
16 hours ago

Remote Sales Agent (Insurtech Startup)

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver a consultative customer experience for inbound insurance shoppers by handling calls for auto, home, motorcycle, and specialty coverage. Identify savings and coverage gaps, translate complex policy details into clear options, and craft tailored packages across Jerry’s 55+ carrier partners to guide customers through binding. Act as the voice of the customer by sharing feedback with product teams to continuously improve the app and service.
Location: Richmond, Raleigh, Charlotte, New York
Workplace: Remote
Employment Type: Full time
Job Function: Entrepreneurship & Venture Building
Seniority: Mid level

Key Responsibilities

  • •Handle inbound calls and deliver standout customer experiences for multiple insurance types.
  • •Uncover savings opportunities or coverage gaps customers may not know to look for.
  • •Craft tailored policy packages across Jerry’s 55+ carrier partners and finalize coverage.
  • •Listen to customer hesitation with empathy and address concerns to ensure a smooth purchasing experience.
  • •Share direct customer feedback with the product team to continuously refine the app and service offerings.

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveRemote Work

Key Requirements

  • •2+ years of experience in sales, consultative account management, or high-touch service environments.
  • •Demonstrated empathy, warmth, and active listening in customer interactions.
  • •Ability to manage competing priorities while maintaining a high standard of service and attention to detail.
  • •Comfort handling inbound calls for auto, home, motorcycle, and specialty insurance.
  • •Translate complex policy details into clear, easy-to-understand choices.
Experience:2+ yearsInsuranceInsurtech
Skills:EmpathyActive listeningProblem-solvingAttention to detailCustomer service
Licenses:P&C license

Company Brief

Jerry
Provides an AI-powered AllCar™ app that helps U.S. drivers compare and buy car insurance, manage maintenance and repairs, refinance loans, and access other car-ownership services through automated, data-driven workflows.
Industry: InsurTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series C
Headquarters: Palo Alto, United States
Founded: 2017
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor