Citizens Teller - Part Time

Citizens Bank
United States
Workplace: OnsitePart timeUSD 24.15 - 29.3 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Customer focus","Problem-solving","Multitasking"]

Greet customers in branch lobbies and help them complete simple transactions using digital tools such as mobile apps and ATMs. Provide personalized guidance and responses to questions while following all financial policies, cash-handling procedures, and applicable regulations. Connect customers to bankers for next steps and support branch service needs during varying hours, including evenings and weekends.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using digital tools such as mobile apps and ATMs. Provide personalized guidance and responses to questions while following all financial policies, cash-handling procedures, and applicable regulations. Connect customers to bankers for next steps and support branch service needs during varying hours, including evenings and weekends.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and help complete simple transactions using technology such as mobile apps and ATMs.
  • •Provide personalized advice and solutions aligned to customers’ financial goals, and connect them to bankers for next steps.
  • •Educate customers on Citizens products and benefits and respond to questions and/or concerns.
  • •Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.
  • •Support customer service during branch hours, including evenings and weekends.

Pay and Benefits

Salary: USD 24.15 - 29.3 hourly
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •High school degree or GED.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum of 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs.
  • •Ability to work branch hours, including weekends and evenings.
Education:High School
Skills:ListeningCommunicationCustomer focusProblem-solvingMultitasking
Languages:US
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website