RTP Customer Engineer

Applied Materials
South Korea
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 4-7 yearsEducation: associatesSkills: ["Communication","Training","Mentoring"]

Serve as the direct liaison to customers by installing, maintaining, and upgrading equipment. Troubleshoot using digital analytics and basic diagnostic techniques, perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate directly with customers to ensure smooth operations. Collaborate with senior engineers on roadmaps and process flows, and train and mentor junior field service engineers while meeting on-site safety and environmental requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Applied Materials
Applied Materials
4 days ago

RTP Customer Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as the direct liaison to customers by installing, maintaining, and upgrading equipment. Troubleshoot using digital analytics and basic diagnostic techniques, perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate directly with customers to ensure smooth operations. Collaborate with senior engineers on roadmaps and process flows, and train and mentor junior field service engineers while meeting on-site safety and environmental requirements.
Location: South Korea
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with assistance when needed.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
  • •Train and mentor junior field service engineers and collaborate with senior engineers to understand roadmaps and process flows.
Travel: Low travel

Key Requirements

  • •Completion of an associate degree, military technical training, field service experience, or trade certification.
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools, including digital multimeters, and how to use them appropriately.
  • •Effective written and verbal communication skills, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:CommunicationTrainingMentoring
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor