Network Engineer L1

Dimension Data
Anywhere
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 2+ yearsEducation: mastersSkills: ["Communication","Incident management","Fault finding","Vendor coordination"]

Monitor and maintain network systems to ensure reliable performance. Perform fault finding and troubleshooting, manage incidents using an ITIL-aligned approach, and coordinate with vendors when network issues require external support. This role involves shift work and focuses on proactive monitoring, efficient incident handling, and strong communication skills to keep stakeholders informed during outages or degradations.

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Dimension Data
Dimension Data
2 months ago

Network Engineer L1

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 days agoStatus: Live

Job Summary

Monitor and maintain network systems to ensure reliable performance. Perform fault finding and troubleshooting, manage incidents using an ITIL-aligned approach, and coordinate with vendors when network issues require external support. This role involves shift work and focuses on proactive monitoring, efficient incident handling, and strong communication skills to keep stakeholders informed during outages or degradations.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Entry level

Key Responsibilities

  • •Monitor networks to detect issues and ensure availability.
  • •Perform fault finding and troubleshoot network problems.
  • •Handle incidents using ITIL framework and incident management practices.
  • •Liaise with vendors to resolve escalated network issues.
  • •Work in shifts and communicate status and updates effectively.

Key Requirements

  • •Minimum 2 years of experience in networking technologies.
  • •Strong understanding of ITIL framework and incident management.
  • •Bachelor's degree in Engineering or MCA.
  • •CCNA certification.
  • •Ability to perform shift work and communicate effectively.
Experience:2+ years
Education:Master's
Skills:CommunicationIncident managementFault findingVendor coordination
Certifications:CCNA
Tech Stack:Network monitoringITILIncident managementCCNA

Company Brief

Dimension Data
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn