Field Operations Manager

Jetson
Nashville
Workplace: OnsiteFull timeUSD 104,000 - 116,000 annuallyFunction: Business OperationsExperience: 5+ yearsSkills: ["Leadership","Coaching","Customer service","Problem-solving","Organizational skills"]

Lead HVAC installation field operations in the Nashville market by ensuring daily readiness of teams, tools, equipment, vehicles, parts, and job documentation. Serve as the liaison to logistics, procurement, and scheduling, conduct site visits for coaching and quality assurance, and enforce safety standards and local code compliance. Resolve operational obstacles in real time, review completed installations, and support warranty/rework investigations while training technicians and refining best practices.

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Jetson
Jetson
1 day ago

Field Operations Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead HVAC installation field operations in the Nashville market by ensuring daily readiness of teams, tools, equipment, vehicles, parts, and job documentation. Serve as the liaison to logistics, procurement, and scheduling, conduct site visits for coaching and quality assurance, and enforce safety standards and local code compliance. Resolve operational obstacles in real time, review completed installations, and support warranty/rework investigations while training technicians and refining best practices.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation.
  • •Serve as the primary liaison between field crews and internal teams including logistics, procurement, and scheduling.
  • •Conduct site visits to support, coach, and complete quality assurance for active installation projects.
  • •Monitor and enforce company safety standards and ensure compliance with local codes and regulations.
  • •Identify operational obstacles, proactively resolve issues affecting productivity or installation timelines, and train field technicians to improve workmanship, efficiency, and customer service.

Pay and Benefits

Salary: USD 104,000 - 116,000 annually
Perks:Health InsuranceDentalVisionLife Insurance401kEducation SupportParental Leave

Key Requirements

  • •Proven experience as an HVAC install team member and team lead.
  • •Contractor License — CMC-C (HVAC, Refrigeration & Gas Piping).
  • •5+ years in a management role overseeing field teams.
  • •Strong knowledge of HVAC systems including heat pumps, plus the ability to read blueprints and schematics.
  • •Familiarity with building codes and regulations and the ability to train, coach, and motivate field personnel.
Experience:5+ years
Skills:LeadershipCoachingCustomer serviceProblem-solvingOrganizational skills
Licenses:CMC-C (HVAC, Refrigeration & Gas Piping)
Certifications:HVAC NATESection 608
Languages:English
Tech Stack:Scheduling softwareMobile work appsField management toolsGeneral business tools

Company Brief

Jetson
Designs and sells smart sleep and home comfort products, including adjustable mattresses, smart bases, pillows, and connected bedding accessories aimed at improving sleep quality through ergonomic design and technology-enhanced features.
Industry: Consumer Goods
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