Compliance Due Diligence Manager

Visa
Warsaw
Workplace: HybridFull timeFunction: Legal, Risk & ComplianceEducation: bachelorsSkills: ["People leadership","Coaching","Analytical thinking","Risk-based decision-making","Communication","Stakeholder management","Organization","Continuous improvement","Documentation","Collaboration","Influencing"]

Lead end-to-end onboarding due diligence for new clients and network partners, ensuring activities are completed to regulatory, financial crime, and internal governance standards. Manage onboarding and refresh workflows, oversee complex escalations and risk assessments, and support process walkthroughs with auditors and regulators. Provide people leadership for Financial Crime analysts, strengthen controls through quality reviews and trend analysis, and drive continuous improvement and automation across the onboarding experience.

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FursaFursa
Visa
Visa
5 days ago

Compliance Due Diligence Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead end-to-end onboarding due diligence for new clients and network partners, ensuring activities are completed to regulatory, financial crime, and internal governance standards. Manage onboarding and refresh workflows, oversee complex escalations and risk assessments, and support process walkthroughs with auditors and regulators. Provide people leadership for Financial Crime analysts, strengthen controls through quality reviews and trend analysis, and drive continuous improvement and automation across the onboarding experience.
Location: Warsaw
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Manager level

Key Responsibilities

  • •Lead and manage end-to-end onboarding activities for new clients and network partners, ensuring compliance with internal policies, regulatory requirements, and service levels.
  • •Manage onboarding and refresh workflows, including prioritization, case allocation, aged work queues, and operational delivery.
  • •Oversee complex onboarding matters such as client queries, discovery requirements, financial crime assessments, flow of funds considerations, and governance escalations with documented decisions.
  • •Lead internal and external process walkthroughs with network partners, auditors, and regulators, explaining onboarding controls, process standards, and risk-based decisioning.
  • •Lead, coach, and develop Financial Crime Senior Analysts and Analysts through performance management, succession planning, targeted development, and day-to-day support.

Key Requirements

  • •Extensive experience in financial crime compliance, risk, onboarding, or a related financial services environment, ideally in payments or fintech.
  • •Demonstrable people management and team leadership experience, with a practical coaching style to support and develop analysts.
  • •Strong analytical and risk-based decision-making skills to review complex information and identify key risk indicators.
  • •Sound judgement handling ambiguity in complex or evolving onboarding requirements, client structures, flow of funds, or network partner expectations.
  • •Excellent communication and influencing skills to explain risk and control requirements clearly to stakeholders of varying seniority.
Experience:Financial servicesPaymentsFintechFinancial crimeRisk managementOnboarding
Education:Bachelor's in business, Finance, Law, or related field
Skills:People leadershipCoachingAnalytical thinkingRisk-based decision-makingCommunicationStakeholder managementOrganizationContinuous improvementDocumentationCollaborationInfluencing
Certifications:CAMSCFE

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor