IT Support-Active Directory and Microsoft Intune

VAM Systems
Doha
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 4-6 yearsEducation: bachelorsSkills: ["Communication","Customer service","Troubleshooting","Analytical thinking","Documentation"]

Provide IT support for Qatar operations by administering Microsoft 365 and Microsoft Intune (MDM/MAM), managing Active Directory and Azure Entra ID, and supporting Windows 11 desktops. Troubleshoot networking and Wi‑Fi issues, handle endpoint patching and updates, manage user access, computer accounts, and IT assets, and monitor backup/recovery. Deliver fluent Arabic and English, SLA-driven, customer-focused help desk support with strong documentation and troubleshooting skills.

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VAM Systems
VAM Systems
2 days ago

IT Support-Active Directory and Microsoft Intune

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Last checked: 6 hours agoStatus: Live

Job Summary

Provide IT support for Qatar operations by administering Microsoft 365 and Microsoft Intune (MDM/MAM), managing Active Directory and Azure Entra ID, and supporting Windows 11 desktops. Troubleshoot networking and Wi‑Fi issues, handle endpoint patching and updates, manage user access, computer accounts, and IT assets, and monitor backup/recovery. Deliver fluent Arabic and English, SLA-driven, customer-focused help desk support with strong documentation and troubleshooting skills.
Location: Doha
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Support Microsoft 365 and administer Microsoft Intune for device management (MDM/MAM).
  • •Manage identity and access with Active Directory Users & Computers and Azure Entra ID (Azure AD).
  • •Provide Windows 11 troubleshooting and desktop support, including endpoint patching and updates.
  • •Troubleshoot networking and Wi‑Fi issues and support related connectivity problems.
  • •Handle user access, computer account management, IT asset management, printer management, and backup monitoring/recovery.

Key Requirements

  • •Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • •4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.
  • •Experience supporting Microsoft 365 environments.
  • •Knowledge of Active Directory and Microsoft Intune.
  • •Basic understanding of networking concepts and Windows 11 administration/troubleshooting.
Experience:4-6 yearsIT supportHelp deskService desk
Education:Bachelor's
Skills:CommunicationCustomer serviceTroubleshootingAnalytical thinkingDocumentation
Certifications:ITIL FoundationMicrosoft Certified: Modern Desktop Administrator
Languages:ArabicEnglish
Tech Stack:Microsoft 365 AdministrationMicrosoft IntuneActive Directory Users & ComputersAzure Entra IDWindows 11 SupportEndpoint Patching & UpdatesMicrosoft Exchange OnlineNetwork and Wi-Fi TroubleshootingPrinter Management SystemsBackup Monitoring and RecoveryUser Access ManagementComputer Account ManagementIT Asset ManagementMDM/MAM

Company Brief

VAM Systems
Provides product engineering and software development services across embedded systems, IoT, cloud, AI, and digital transformation for enterprises in automotive, healthcare, industrial, and consumer electronics sectors.
Industry: Professional Services
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