ERP Functional Expert for Customer Services

Airbus
Spain
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 1-3 yearsSkills: ["Customer orientation","Delivery orientation","Self-organization","Integrity","Teamwork"]

Reinforce the internal SAP team as an ERP Functional Expert focused on Customer Services. Support and enhance Airbus Defence & Space AD ERP platforms, with special focus on Spanish national and divisional systems. Manage projects, enhancements, and bug fixing across Order-to-Cash and Customer Services processes, collaborate with key users in an international DIGITAL organization, and support functional design including ABAP changes.

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FursaFursa
Airbus
Airbus
1 month ago

ERP Functional Expert for Customer Services

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Last checked: 10 hours agoStatus: Live

Job Summary

Reinforce the internal SAP team as an ERP Functional Expert focused on Customer Services. Support and enhance Airbus Defence & Space AD ERP platforms, with special focus on Spanish national and divisional systems. Manage projects, enhancements, and bug fixing across Order-to-Cash and Customer Services processes, collaborate with key users in an international DIGITAL organization, and support functional design including ABAP changes.
Location: Spain
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide support on Airbus Defence & Space SAP systems, including S/4HANA, and implement enhancements and projects.
  • •Manage projects, enhancements, and bug fixing for Order-to-Cash and Customer Services processes.
  • •Integrate with the SAP OTC/CS team and work closely with DIGITAL organization and key users.
  • •Support new requirements from key users by understanding needs and proposing solutions.
  • •Support functional design and work with the ERP developer at functional level to adjust ABAP code for new requirements.

Pay and Benefits

Perks:Health InsuranceEquityRetirementStudy GrantsPaid LeaveHybrid Work

Key Requirements

  • •1-3 years of experience in the SAP SD/CS/Services domain.
  • •Proven functional skills in ERP SD/CS/PM, with strong SAP standard mindset.
  • •Customer and delivery oriented, supporting both projects and ongoing support needs.
  • •English at negotiation level.
  • •Self-organized ability to manage a workpackage, with integrity and awareness of compliance risks.
Experience:1-3 yearsSAPERPOrder-to-CashCustomer ServicesSD/CS
Skills:Customer orientationDelivery orientationSelf-organizationIntegrityTeamwork
Languages:English
Tech Stack:SAPS4 hanaSAP SDSAP CSOrder-to-CashABAPERP SD/CS/PM

Eligibility

Security Clearance:Security clearance

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn