Sr Team Lead-Cloud & Infra Operations (INDIA - MUMBAI - BIRLASOFT OFFICE, IN)

Birlasoft
Mumbai
Workplace: OnsiteContractFunction: Administration & Executive AssistanceExperience: 8-12 yearsSkills: ["Analytical","Troubleshooting","Communication","Stakeholder management","Incident management"]

Lead L2 application and infrastructure support for project and production activities, managing deployments, UAT environments, and CI/CD pipelines. Oversee configuration and maintenance of enterprise applications across environments, investigate application, infrastructure, and database issues, and monitor performance using observability tools. Drive root-cause analysis, incident and change management adherence, and cross-team collaboration with development and business stakeholders to ensure reliable service delivery.

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FursaFursa
Birlasoft
Birlasoft
6 hours ago

Sr Team Lead-Cloud & Infra Operations (INDIA - MUMBAI - BIRLASOFT OFFICE, IN)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead L2 application and infrastructure support for project and production activities, managing deployments, UAT environments, and CI/CD pipelines. Oversee configuration and maintenance of enterprise applications across environments, investigate application, infrastructure, and database issues, and monitor performance using observability tools. Drive root-cause analysis, incident and change management adherence, and cross-team collaboration with development and business stakeholders to ensure reliable service delivery.
Location: Mumbai
Workplace: Onsite
Employment Type: Contract
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Provide Level-2 application support for project and production activities.
  • •Set up, maintain, and troubleshoot UAT environments.
  • •Support and manage CI/CD pipelines for smooth application deployments.
  • •Configure, deploy, and maintain enterprise applications across environments.
  • •Investigate and resolve application, infrastructure, and database issues, performing RCA and recommending service improvements.

Key Requirements

  • •Provide Level-2 (L2) application support for project and production activities.
  • •Set up, maintain, and troubleshoot UAT environments.
  • •Manage CI/CD pipelines and support deployment automation.
  • •Troubleshoot application, infrastructure, and database issues with strong SQL and Oracle Database knowledge.
  • •Hands-on monitoring and observability experience with tools such as ELK Stack, Grafana, and AppDynamics.
Experience:8-12 yearsEnterprise applicationsBankingFinancial services
Skills:AnalyticalTroubleshootingCommunicationStakeholder managementIncident management
Tech Stack:BitbucketSQLOracle DatabaseLinuxWindowsELK StackElasticsearchLogstashKibanaGrafanaAppDynamicsJavaJBoss Application ServerCI/CD

Company Brief

Birlasoft
Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Noida, India
WebsiteLinkedIn