Sales Operations Manager

Smokeball
Chicago
Workplace: HybridFull timeUSD 100,000 - 110,000 annuallyFunction: Business OperationsExperience: 3+ yearsSkills: ["Analytical","Detail-oriented","Problem-solving","Organizational","Communication"]

Own and optimize sales reporting and analytics to help leadership understand performance across the organization. Build and continuously improve Salesforce dashboards and executive-ready business reviews, including forecasting, pipeline health, conversion rates, productivity, and sales cycle trends. Partner with Sales and Revenue Operations to improve CRM data quality, streamline processes, document workflows, and use AI tools like Claude and ChatGPT to automate reporting and accelerate operational efficiency.

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Smokeball
Smokeball
4 days ago

Sales Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own and optimize sales reporting and analytics to help leadership understand performance across the organization. Build and continuously improve Salesforce dashboards and executive-ready business reviews, including forecasting, pipeline health, conversion rates, productivity, and sales cycle trends. Partner with Sales and Revenue Operations to improve CRM data quality, streamline processes, document workflows, and use AI tools like Claude and ChatGPT to automate reporting and accelerate operational efficiency.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own and maintain sales reporting, dashboards, and executive-ready business review materials.
  • •Analyze sales performance, pipeline health, conversion rates, productivity metrics, sales cycle trends, and forecasting performance.
  • •Partner with Sales Leadership to improve reporting, visibility, and operational efficiency for weekly forecasting and pipeline reviews.
  • •Monitor and improve CRM data quality to keep Salesforce as the source of truth, working with Revenue Operations.
  • •Leverage AI tools (Claude) and identify automation opportunities to streamline documentation and reduce manual reporting.

Pay and Benefits

Salary: USD 100,000 - 110,000 annually
Perks:Health InsuranceDentalVision401kWellness StipendParental Leave

Key Requirements

  • •3+ years of experience in Sales Operations, Business Operations, Sales Analytics, or a related role.
  • •Advanced experience building Salesforce reports and dashboards.
  • •Strong proficiency in Microsoft Excel and/or Google Sheets.
  • •Experience supporting SaaS sales organizations.
  • •Excellent analytical, problem-solving, and organizational skills with a strong attention to data accuracy.
Experience:3+ yearsSaaS
Skills:AnalyticalDetail-orientedProblem-solvingOrganizationalCommunication
Tech Stack:SalesforceSalesforce dashboardsSalesforce CRMMicrosoft ExcelGoogle SheetsClaudeChatGPTGongOutreachZoomInfo6sense

Company Brief

Smokeball
Provides cloud-based practice management and productivity software for small law firms, offering case management, document automation, time recording, billing, and workflow tools to improve efficiency and compliance.
Industry: LegalTech
Company Size: Medium (51 to 250 employees)
Growth: Established Company
WebsiteLinkedIn