PRADA Client Advisor (m/f/d)

Prada Group
Munich
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Sales","Negotiation","Customer service"]

Deliver an exceptional in-store experience as a PRADA Client Advisor in Munich. Welcome and serve customers, understand their preferences, and build lasting relationships using CRM and digital tools. Proactively cross-sell across departments to achieve individual sales targets and KPIs, while staying current on fashion trends and competitor activity. Maintain shop floor and visual standards, support product knowledge, and help prevent theft through high-security awareness.

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Prada Group
Prada Group
2 days ago

PRADA Client Advisor (m/f/d)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Deliver an exceptional in-store experience as a PRADA Client Advisor in Munich. Welcome and serve customers, understand their preferences, and build lasting relationships using CRM and digital tools. Proactively cross-sell across departments to achieve individual sales targets and KPIs, while staying current on fashion trends and competitor activity. Maintain shop floor and visual standards, support product knowledge, and help prevent theft through high-security awareness.
Location: Munich
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Welcome and serve customers with excellent in-store experience at all times.
  • •Maintain and develop client relationships using CRM and digital tools.
  • •Cross-sell across departments and maximize sales opportunities to achieve individual targets and KPIs.
  • •Stay up to date on fashion trends and competitors and demonstrate brand and product knowledge.
  • •Maintain shop floor/visual display standards, comply with operational guidelines and stock procedures, and support loss prevention by preventing product thefts.

Key Requirements

  • •Provide an excellent in-store customer experience while welcoming and serving clients.
  • •Build and maintain client relationships using an individual approach, including CRM and digital tools.
  • •Demonstrate strong sales and negotiation skills to meet/exceed sales targets and KPIs.
  • •Stay up to date on fashion trends and competitors and provide strong brand and product knowledge.
  • •Communicate effectively and handle customer complaints by liaising with the line manager when needed.
Experience:Luxury retailFashion
Skills:CommunicationInterpersonal skillsSalesNegotiationCustomer service
Languages:GermanEnglish
Tech Stack:CRMDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn